Overview of Job Purpose:To support a number of critical operations activities across company, including ensuring exploitation of systems and processes implemented by the Operational Excellence Program.Main duties and responsibilities:- Develop SOPs (Standards Operation Procedures)- Develop and implement IMP (Initiative Master Plan) ___* New branch opening ___ * New brands launching ___ * Company activities related to Operations- Workforce optimization___*… Show more Overview of Job Purpose:To support a number of critical operations activities across company, including ensuring exploitation of systems and processes implemented by the Operational Excellence Program.Main duties and responsibilities:- Develop SOPs (Standards Operation Procedures)- Develop and implement IMP (Initiative Master Plan) ___* New branch opening ___ * New brands launching ___ * Company activities related to Operations- Workforce optimization___* Planning___* Orientation___* Training and development___* Assessment- Customer Experience Assessment___* Experience quality assessment___* Mystery shopping - Develop (Manager Operations Manual) for branch managers- Develop (Daily Action Diary) for branches- Staff Engagement Show less

Lead Training & Personnel Development department, to deliver and equip staff with needed training and skills to support them deliver a successful "Customer Experience"Handle through the team following tasks:- Customer Experience Unit- Contact Center- Training and Development Programs

Handle the learning and professional development of the bank's workforce. In addition, equip staff with the knowledge, practical skills and motivation by deliver the training myself or arrange for a trainer from the team.Help with the ongoing, long-term improvement of employees' skills, enabling them to fulfill their duties within Saudi Fransi Bank. My activities are including all of the following:• identifying training and development needs within the bank through job… Show more Handle the learning and professional development of the bank's workforce. In addition, equip staff with the knowledge, practical skills and motivation by deliver the training myself or arrange for a trainer from the team.Help with the ongoing, long-term improvement of employees' skills, enabling them to fulfill their duties within Saudi Fransi Bank. My activities are including all of the following:• identifying training and development needs within the bank through job analysis, appraisal schemes and regular consultation with business managers and human resources department• designing and expanding training and development programs based on both the bank's and the individual's needs• considering the costs of planned programs and keeping within budgets• working in a team to produce programs that are satisfactory to all relevant parties in the bank• developing effective induction programs• producing training materials for in-house courses• managing the delivery of training and development programs and, in a more senior role, devising a training strategy for the bank• monitoring and reviewing the progress of trainees through questionnaires and discussions with managers• ensuring that legal training requirements are met• evaluating training and development programs• amending and revising programs as necessary, in order to adapt to changes occurring in the work environment• helping managers and trainers solve specific training problems, either on a one-to-one basis or in groups• keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses• developing of e-learning techniques, and where relevant, being involved in the creation and/or delivery of e-learning packages• researching new technologies and methodologies in workplace learning and presenting this research• developing a database for Training Tracking using MS Access system Show less

Job Responsibilities: Managing administration functions including work plans, scheduling, material management and material control. Immediate Judgments to solve problems and imperative business consulting techniques. Preparing Marketing researches and studies every three month to stay fully updated with the needs of the market. Developing & Training the Sales team & the Public Relation team in a professional way in order to give… Show more Job Responsibilities: Managing administration functions including work plans, scheduling, material management and material control. Immediate Judgments to solve problems and imperative business consulting techniques. Preparing Marketing researches and studies every three month to stay fully updated with the needs of the market. Developing & Training the Sales team & the Public Relation team in a professional way in order to give the clients the best services, fulfill their needs & reach the targets. Applying all necessarily marketing & sales techniques to run the company in a very competitive market Develop business, assist in daily business activities, prepare sales reports Show less

Job Responsibilities: Prepare & develop assessment & assessment centers Specialized in (Personality Test, Profile XT, 360 Assessment) Pre & Post training assessment & reports

ATM field support for variant banks in Saudi Arabia

ATM remote support for variant banks in Saudi Arabia

Dealing with all related issues of employees personnel