Nour-Eddine B Email & Phone Number

Canada

Québec, Canada

- Identify, investigate, and resolve user issues.- Leverage product knowledge & collaboration to troubleshoot complex problems.- Develop solutions for customer challenges by synthesizing platform expertise and teamwork.- Maintain & update public documentation, knowledge articles, and other self-service materials.- Continuously improve product knowledge to.

Nouveau-Brunswick, Canada

• Recovered the kitchen design process failure impacting 100+ customers due to outdated automation tools.
• Led the Syspro ERP integration for the engineering department to unify data, processes and get deeper insights.
• Addressed Segregation of Duties (SoD) controls before implementing our new ERP Software to prevent role conflicts.
• Developed Prestige order form and home configurator to handle traffic of +15,000 monthly global request

• Maintained Power BI visualizations regarding roles and data updates between SAP HANA, JIRA, and Airbus legacy systems.
• Led decision-making between business managers and the technical team for the development of 8+ PowerBI KPIs.
• Implemented Power BI report data snapshots for users to track aircraft status 6 months before delivery.
• Developed a tool to manage +40,000 work orders by creating snapshots of status from SAP and Excel data.
• Created a tool to update data discrepancies between legacy systems and SAP, saving €100,000 annually in auditing costs.

Toulouse, Occitanie, France

• Developed automation through SAP, IBM Terminal and Office, reducing the documentation process from 7 days to 3 hours.
• Optimized legacy automations to add new functionalities tailored to the department's evolving needs

Toulouse, Occitanie, France

• Spearheaded an ESG reporting platform across aerospace, machining, and manufacturer sectors.
• Co-leading a team of 3 project members to develop a Sovereign Cloud data architecture.
• Implemented a carbon emission calculator for machining operations, lowering carbon audit costs by €6,000 annually.
• Integrated machine learning models improving predictive analytics and reporting accuracy.

Saint-Sulpice, Midi-Pyrénées, France

At Foodorient, an oriental restaurant, I developed key skills in customer service and operational management:- Handled daily transactions with a focus on accuracy, ensuring an error rate of less than 1%.- Provided timely and professional deliveries.- Enhanced customer experiences with diverse strategies, contributing significantly to repeat customer rates.

Master'S Degree, Computer Methods Applied To Business Management (Miage) ◊ Digital Transformation Engineering Track

🎓 Specialized in Digital Transformation Engineering, this program equips students with a multi-disciplinary approach blending management.

Bachelor'S Degree, Computer Methods Applied To Business Management (Miage)

🎓 Bachelor's in MIAGE: Focused on the digital enterprise, blending IT, business management, and information systems engineering. Key areas.

Bachelor'S Degree, L3 Miashs, Miage Pathway

🎓 L3 MIASHS, MIAGE Pathway: A deep dive into leveraging IT for boosting business agility in competitive markets. This program honed my.

Prdv151: Bitcoin, Mooc

Basic level of Bitcoin knowledge and able to start interacting with Bitcoin by buying, receiving, storing, and spending it.

Student Entrepreneur At Pépite Ecosystem

🚀 Student Entrepreneur at PÉPITE Ecosystem. Engaged in an innovative environment focused on nurturing entrepreneurial skills and turning.

Etudes Entrepreneuriales - Négociation

Baccalauréat S Science De L’Ingenieur, Spé Science Du Numérique.