Nourhan Khaled Email and Phone Number
Dynamic and results-driven telesales team leader with extensive experience in customer service, training, and sales across diverse industries. I graduated from the International College for Languages and Commerce with a degree in English Accounting. My career began in telesales, where I developed strong communication and sales skills, followed by a role as an English trainer for children.At Vodafone Egypt, I honed my customer service abilities before transitioning to a sales representative position at the International Book Center. This experience further solidified my sales expertise, leading to my role as a star assistant at Mercedes Benz Abou Ghaly Motors, where I was promoted to customer contact consultant after four years of dedicated service. Currently, I leverage my expertise as a Telesales Team Leader at Garage 90, driving team performance and fostering client relationships.Experience:Telesales Team LeaderGarage 90[10,2024] – PresentLead a high-performing telesales team, focusing on strategic growth and customer engagement.Customer Contact ConsultantMercedes Benz Abou Ghaly Motors[2024]Managed customer inquiries and concerns, enhancing the overall customer experience.Star AssistantMercedes Benz Abou Ghaly Motors[2021-2024]Provided exceptional support and service to clients, contributing to increased customer satisfaction.Sales RepresentativeInternational Book Center[2020]Engaged customers to promote and sell products, consistently meeting and exceeding sales targets.Customer Service RepresentativeVodafone Egypt[2019]Delivered outstanding customer service, resolving issues and maintaining strong client relationships.English Trainer[SYE English Community][2018] – [2019]Educated children in English language skills, fostering a positive learning environment.Telesales AgentMaven Bro[During studying]Conducted telesales calls, achieving and exceeding sales targets.Education:Bachelor's Degree in English AccountingInternational College for Languages and Commerce[2019]Skills:Telesales and Customer ServiceTeam Leadership and TrainingCommunication and Interpersonal SkillsProblem Solving and Conflict Resolution
Garage 90
View-
Telesales Team LeadGarage 90 Oct 2024 - PresentEgypt•Lead & motivate a telesales team to achieve sales targets and enhance customer satisfaction.•Develop training programs to improve team performance and product knowledge. •Analyze sales metrics to identify areas for improvement and implement strategies for growth.
-
Customer Contact RepresentativeMercedes-Benz Ag Jan 2024 - Sep 2024Cairo, Egypt•Managed customer inquiries and resolved issues, ensuring high levels of satisfaction.•Collaborated with sales and service teams to improve the customer experience.•Conducted follow-ups to maintain client relationships and encourage repeat business. -
Star AssistantMercedes-Benz Ag Feb 2021 - Jan 2024Cairo, Egypt•Provided exceptional support to customers, enhancing overall service delivery.•Assisted in coordinating the clients and assign to them the suitable service advisor or parts sales.•Daily reports and reservations • Five star tater servey •Trained new staff on customer service protocols and company standards.
-
Sales RepresentativeIbc Jan 2020 - Dec 2020•Engaged customers to promote and sell a diverse range of books and products.•Achieved and exceeded monthly sales targets through effective communication and relationship-building.•Maintained inventory and assisted with merchandising strategies. -
English TrainerSye English Community Feb 2019 - Jun 2019Cairo, Egypt•Designed and delivered engaging English language lessons to children.•Developed instructional materials and assessments to track student progress.•Fostered a positive and supportive learning environment. -
Telesales AgentMavenpro Contact Center Jan 2017 - Nov 2018Cairo, EgyptConducted outbound sales calls, achieving consistent sales goals.•Built rapport with clients to understand their needs and provide tailored solutions.•Maintained accurate records of customer interactions and sales performance.
Nourhan Khaled Education Details
-
IclcGood -
IclcAccounting
Frequently Asked Questions about Nourhan Khaled
What company does Nourhan Khaled work for?
Nourhan Khaled works for Garage 90
What is Nourhan Khaled's role at the current company?
Nourhan Khaled's current role is Telesales Team Leader | Customer Service Expert | Driving Team Performance & Sales Growth..
What schools did Nourhan Khaled attend?
Nourhan Khaled attended Iclc, Iclc.
Not the Nourhan Khaled you were looking for?
-
Nourhan Khaled
Cairo, Egypt -
Nourhan Khaled
Fresh Grade - Faculty Of Commerce English Section Cairo University | Hr Generalist | T&D SpecialistGiza -
Nourhan Khaled
New Cairo -
-
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial