- SQL data extraction for graphical dashboards and management reporting.- Data Cleansing, Archiving and Transformation from Database systems - Collecting, interpreting data and analysing results- Reporting the results back to the relevant team members

- Production, development of and running of regular and on demand/adhoc Reports for support of key business functions such as Sales & Marketing, Finance and Operational/Club Managers with PowerBI.- Co-ordination and management of IT equipment in the business and regular update and refresh of computers etc on appropriate rotation.- Preparation of IT and Projects Budget- Key support in implementation of new CRM/database and Club Management System / Software Solution for Elixr.- Key support role for Operational teams once software has been implemented – including training of users as needed.- Drive the Implementation Project and provide comfort of safeguard of data to Management Team.- Advise of technical and practical business issues as identified for consideration.- Provide expertise to stakeholders for best practice regarding new database Management and processes.- Technically savvy and able to liaise with external service providers. Acting as an interface with operational teams within the business and external providers, with a view to providing technical input to ensure that systems are in place to support our business needs.- Provide workable technical solutions to operational needs as identified, as well as responding to needs as identified by the business with a view to furthering the business objectives

Data Comparison and Quantitative Analysis

• Data entry and reported overall project progress• Completed purchase orders and invoices and worked closely with payroll officer to manage and coordinate staff timesheets • Developed, conducted and provided technical guidance and trained in application software and operational procedures • Assisted with the preparation of client review reports as instructed by the Managing Director or Client Service Manager• Assisted in troubleshooting, diagnosing, testing and resolving system problems and issues

Implementing web application, troubleshooting, diagnosing, testing and resolving system problems, recording and maintaining company finance accounts through the accounting system

Assisted in troubleshooting, diagnosing, testing and resolving ICT system problems and issuesResponded to and logged all helpdesk support request from usersInstalled, upgraded and replaced desktop, notebook,Windows, MacOS based devicesAssisted with monitoring, maintenance and support of systems and networks, liaising with third party providers and vendorsDeveloped, conducted and provided technical guidance and training in application software and operational proceduresScheduled and conducted quality audit inspections, and analysed and reviewed systems, data and documentationTested, identified and diagnosed functionality errors and faults in systems, and programmed code within established testing protocols, guidelines and quality standards to ensure systems perform to specificationCommunicated, educated and liaised with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activitiesCreated and reviewed technical documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications and maintenance inventory systems