Delphine Pichot Email & Phone Number

Barcelona, Cataluña, España

Province De Huesca, Aragon, Espagne

BIEN ESTAR Y SALUDPRODUCTOS NATURALES

Aurillac, Auvernia-Ródano-Alpes, Francia

Glasgow, Scotland, United Kingdom

Glasgow, Écosse, Royaume-Uni

Glasgow, United Kingdom

Face to face direct sales and marketing, 100% performance payIndependent sales advisor for an outsourcing company (Omada Corp)Marketing channels: Events, business to customers, telesalesIn charge of the team of 5 to 10 peopleIn charge of teaching, training and interviewing the team membersWorked on the behalf of several clients: - PFS ( British Heart Foundation, National Deaf Children Society, royal national institute for the blind, Leprosy mission Scotland… Show more Face to face direct sales and marketing, 100% performance payIndependent sales advisor for an outsourcing company (Omada Corp)Marketing channels: Events, business to customers, telesalesIn charge of the team of 5 to 10 peopleIn charge of teaching, training and interviewing the team membersWorked on the behalf of several clients: - PFS ( British Heart Foundation, National Deaf Children Society, royal national institute for the blind, Leprosy mission Scotland, PDSA)- Money Expert (Scottish power, octopus, orbit, people’s energy, EDF, virgin, sky, EE, talk talk…)- Casino’s: William Hill, Novibet Show less

Vézac, France

Re opening and re positioning of the brand of the castle. Responsible for managing employees and planning, marketing, coordinating and administering hotel services such as catering and accommodation facilities;- Planning and organizing sales, food, beverage and events (weddings, special occasions)- Setting and achieving sales and profit targets.- Managing budget and financial plans and controlling expenditure, - Handling customer complaints and queries- Promoting and… Show more Re opening and re positioning of the brand of the castle. Responsible for managing employees and planning, marketing, coordinating and administering hotel services such as catering and accommodation facilities;- Planning and organizing sales, food, beverage and events (weddings, special occasions)- Setting and achieving sales and profit targets.- Managing budget and financial plans and controlling expenditure, - Handling customer complaints and queries- Promoting and developing the business - Recruiting, training and supervising a team of eight employees. - Organization of maintenance work Show less

Vezac

Arpajon Sur Cère

Vic Sur Cère

In charge of the 3 stars hotel and the restaurant of the casino.

Paris

Sales and marketing department

Lyon

Paris 75009

IHG portfolio represents around 650 IHG Hotels in Europe and 50 in France.My today activities consisted of organization and management of training courses delivered in Europe; I used lots of communication tools in order to reach the severals IHG Hotels in Europe, advice and follow them up regarding to the training courses available or sought, I also did revenue management, billing files, training class satisfaction survey, and training programmes action plans follow up with the Hotel… Show more IHG portfolio represents around 650 IHG Hotels in Europe and 50 in France.My today activities consisted of organization and management of training courses delivered in Europe; I used lots of communication tools in order to reach the severals IHG Hotels in Europe, advice and follow them up regarding to the training courses available or sought, I also did revenue management, billing files, training class satisfaction survey, and training programmes action plans follow up with the Hotel Performance Support Team for Southern Europe. I was also in charge of the IHG General Manager Programme Learning Events' organisation for Holiday Inn, Holiday Inn Express and Crowne Plaza Hotels in 2013 and 2014.The required skills needed throughout this experience are good communication skill with hotel managers and employees, need to be fluent in English, rigorous, organized, and to have a good understanding and knowledge of training programmes delivered by the trainers in Europe. Show less

Lyon - Ecully

Lyon 69003

Radisson Blu Lyon hotel is part of Carlson Rezidor Group, Lyon, (France) and has 245 rooms capacity.My everyday activities were the welcome desk and customers’ follow-up, check-in, check-out, debtors, switchboard, and reservations. The skills I acquired throughout this experience are Radisson standards and procedures, use of Opera software, debtors and more specifically how to apprehend international clients’ requirements.

Région De Lyon , France

Flunch SAS is part of Agape Restauration group, Lyon (69), France, the restaurant has a capacity of 550 for lunch, 250 for dinner Through this internship I got an insight into the daily responsibilities of a restaurant manager (buffets, manufacturing, laundry, reception, cash) to manage at the end a global shift alone. The skills I developed are decision making process and responsibilities, control/quality, customer relation, sales plans, forecast, organizational skills, and team spirit.

Glasgow, Écosse, Royaume-Uni

Lyon, Auvergne-Rhône-Alpes, France

Clermont-Ferrand, Auvergne-Rhône-Alpes, France

étudiante en 1er année de médecine

Master'S Degree, International Hospitality And Food Services Management, Mention Bien / Graduated With Honours

Bachelor'S Degree, International Tourism And Business Management, With Distinction

Bachelor'S Degree, Business And Management Sciences, With Distinction

Baccalauréat, Sciences And Physics, With Distinction

Bachelor Of Business Administration - Bba

Bachelor Of Business Administration - Bba

Master Of Business Administration - Mba