Nova Grant Email & Phone Number

Bountiful, Utah, United States

Bountiful, Utah, United States

Working with DoorDash has provided me with an "as needed" extra income source. As an independent contractor I preform tasks and skills including but not limited to:-Communicating with customers to ensure proper and prompt delivery and satisfaction-Picking Up, Loading, Transporting, and delivering: Food, Beverage, and Retail Items, ect.-Ensuring order accuracy-Optimizing delivery routes using GPS and/or personal knowledge of local geography-Ensuring delivery of orders by/or before the estimated delivery time for greater customer satisfaction-Creating and reaching hourly rate goals by using appropriate time management and planning skills

Tumwater, Washington, United States

With my short stay at this company I preformed many tasks including but not limited to: -Handling all inbound calls-Directing calls to the appropriate agents and/or scheduling meetings with the client and said agents-Upselling to meet clients needs and matching them with the appropriate agents-Addressing clients' needs and complaints in a timely manner-Preforming outbound calls to rectify issues within clients accounts-Collecting on-time and late payments-Providing excellent customer service and building client rapport-Overseeing clerical tasks i.e.) Sorting and/or sending emails, mail, and postcards-Maintaining office files and/or sensitive client information-Greeting clients and guests-Responding to office related issues and finding solutions-Updating client records within the scope of practice-Maintaining office appearance, supplies, and materials

Salt Lake City, Utah, United States

In my time with Planet Fitness I applied a multitude of skills and preformed many tasks including but not limited to:-Greeting members and guests-Preforming gym tours and pitching membership plans to prospects-Preforming inbound sales and information calls-Selling between 3-6 memberships per shift-Organizing and maintaining front desk operations-Maintaining cleanliness of the lobby, gym equipment, spa equipment and restrooms for optimal member experiences-Responding to guest's and member's questions and concerns in a timely manner -Creating and updating member accounts accurately for member services, billing, and payments-Building member rapport and creating optimal customer retention

Tacoma, Washington, United States

In the time I ran my small business I preformed a variety of business operations, skills, and tasks including but not limited to:-Developing leads and scheduling appointments and consultations-Creating and publishing digital and social media marketing strategies-Networking within the photography community-Creating and selling photo packages that meet clients' needs and wants-Financial planning and management-Providing clients with exceptional experiences driving word-of-mouth sales-Preforming daily operations

Covington, Washington, United States

I worked for Walmart for about 2 and a half years and preformed a variety of tasks in several different departments including but not limited to:-Communicating with customers on a regular basis-Building rapport with regular customers-Problem solving and finding solutions to meet customers needs-Providing exceptional customer interaction-Providing complete and accurate transactions-Handling customer questions and concerns in a timely manner-Managing customer transactions-Cross-selling and introducing customers to new products-Stocking and organizing shelves and isles to satisfactory means-Answered and attended to incoming customer calls transferred customers to relevant departments when needed-Managed overnight front-end operations

Centerville, Utah, United States

In my time with this company I rapidly gained promotion and preformed many tasks including but not limited to:-Preforming opening and closing operations-Addressing customers needs and complaints in a timely and satisfactory manner-Building excellent rapport with regular customers-Performing effective interpersonal communication with a bilingual team-Managing a team of 2-5 personnel per shift-Addressing and solving complex back-room problems-Operating and auditing cash registers and tills-Accurately handling and exchanging legal tender with customers-Ensuring proper and safe handling of food and beverages-Keeping accurate logs and stock of inventory-Providing feedback and direction to team members-Creating a positive and motivating work environment each day for optimal team performance