Business Manager, Internal Affairs
Project managed business interests in the development of a government initiated complaints management system. Developed business process changes based on extensive think tank sessions within the stakeholder organizations.Executive cross-agency liaising to meet the needs of stakeholders with competing interests.Staff hiring and management over a range of backgrounds/disciplines - I.T., business, sworn officers, contractors.Change Management - from communications… Show more Project managed business interests in the development of a government initiated complaints management system. Developed business process changes based on extensive think tank sessions within the stakeholder organizations.Executive cross-agency liaising to meet the needs of stakeholders with competing interests.Staff hiring and management over a range of backgrounds/disciplines - I.T., business, sworn officers, contractors.Change Management - from communications planning through state-wide roll out.Public Speaking/Presentations - executive briefings state-wide, stakeholder executive meetings, presentations to government officials from other states and foreign dignitaries, police t.v. interview.Managed all business aspects including financial management, relocating during times of expansion, participating in audits, managing work processes and workflow, vendor selection and management, negotiating and stakeholder relationship building. Show less