Mohamed Nowfal Mohamed Farook Email & Phone Number

Singapore

Singapore

- Specialised Goverment Comercial Cloud-Agency Facilties Management (GCC-AFM) projects, showcasing cloud technologies.- Assisted Government Agencies access and creating instances in Cloud Service Provider such as AWS.- Implementation and migration of the on-premises servers to Cloud environment and configure based on customer requirements.- Collaborated with architect and developers teams to design, implement and develop services, enhancing system efficiency.- Fix issues based on the Vulnerability Management System and Non-Compliance reports.- Perform monthly maintenance in UAT and Production and Generate monthly dynamic report for overall AWS resources.- Proficient in managing both Linux and Windows servers with a strong command over their respective operating systems.- Managing third party middleware such as IIS, Splunk ABLR, TomCat, SharePoint, TrendMicro CloudOne and Palo Alto Firewall.- Remained up-to-date with the latest technology options and vendor products, evaluating their suitability for the company's needs.- Basic knowledge of Ansible, RHEL, Terraform.

Singapore

- Supported Ministry of Health Singapore Agency Facilities Management (AFM) team with technical and application support for Desktops on a day-to-day basis.- Provided technical support to VIP users, including identifying problem incidents with their subsequent resolutions. - Image, Configure and Deploy computer systems based on the client’s requirements via System Center Configuration Manager (SCCM) with the appropriate group policies based on user roles.- Perform auto deployment of applications, updates and patches of the required software’s by User’s Application Mapping.- Provide Remote desktop support and Remote assistance.- Perform hardware break fix for clients for laptops, desktops, workstations and tablets.- Perform daily system maintenance, monitoring and provide reports as required- Configure multiple printers, Network printers, Shared printers on Windows.- Good knowledge of Wide Area/Local Area Network (WAN/LAN) infrastructure, communications equipment, and technologies- Management of corporate IT assets, including hardware warranty, licenses and contracts.

Chennai, Tamil Nadu, India

- Monitoring and maintaining computer systems networks and servers.- Installing and configuring computer operating system and applications.- Setting up of laptops and desktops for new users.- Creating and managing User, Group and Computer accounts in Active Directory.- Installing, configuring, and troubleshooting hardware and software support.- Installing and configuring Local and Network printers.- Installing and Managing Trend Micro Anti-Virus software.- Installing and configuring Outlook and IBM Lotus Notes.- Providing Desktop and Telephone support to clients.- Preparing and sending daily status reports.

Chennai, Tamil Nadu, India

- Installing and configuring Windows and Linux operating system.- Install and configure third party software such as Trend Micro, Microsoft Office, Tally etc.- Installing and configuring network printer and mapping to the user system.- Managing Active Directory and Group Policy.- Managing over all IT assets.

Sirkazhi, Tamil Nadu, India

- Administration of Class and Lab systems and network.- Assembling new Systems and Installing Windows Operating System.- Troubleshooting computers for Hardware and Software issues.- Training students to work with VMware Workstation.- Training and teaching Diploma hardware Courses.

M.Sc Information Technology - M.Sc It

Bachelor Computer Application - Bca