As a Senior Windows System Administrator at CNI Consultants, I am responsible for maintaining the design and integrity of both internal systems and customer-facing hosted/cloud environments. I provide technical support to team members, addressing system and network requests, while also managing day-to-day project coordination, planning, and implementation across multiple teams.With a strong background in strategic planning, information security, network design, and project migrations, I excel in client relationship management and resource management to ensure efficient and secure IT operations.Core Expertise:◆ Servers and Cloud Services: Windows Server (2008, R2, 2012, R2, 2016, 2019 and 2022), Azure AD, and AWS Services◆ Ticketing Tools: Connectwise Manage, Service Tree, Autotask◆ Backup Programs: Acronis Cloud Backup, Azure Backup, Windows Backup, Carbonite Backup, Quest Rapid Recovery◆ Networking/Firewall Devices: WatchGuard, SonicWall, Fortinet Firewalls, Dell, HP Aruba, Cisco Switches◆ Antivirus/Security Software: Webroot, Bitdefender, McAfee, QuickHeal, Huntress, ThreatLocker, BlackPoint Cyber, ID Agent, Windows Defender◆ Network Monitoring: Auvik, Continuum IT Support, Labtech Automate, Network Detective, Rapid Fire Tools, Wireshark◆ Remote Monitoring and Management (RMM): ConnectWise Automate, Datto RMM, ServiceTree RMM, Continuum itsupport247 RMM◆ Business Communication: Skype, Microsoft Teams, Openfire Spark, Zoom◆ Call Center Platforms: Startel, AmtelcoMy goal is to continuously optimize system performance, ensure security, and provide seamless support to clients and internal teams, driving success through cutting-edge technology and collaborative project management.