Noyon Rahaman Email and Phone Number

Major and effective Role-Playing Scenarios for Customer Service department Core responsibilities are given below:1.Order receive from customer and acknowledge order from customer-2.Cross check with sales, PID and design team: -3.Maintain the customer details in T100 or ERP system:-4.Issue Pi and share layout for approval:-5.Prework of confirmed the order in T100/ERP system:-6.Coordinate with planning in production schedule plan to ensure on time delivery: - 7.Closely work with planning or purchase or outsource dept. for delivery: -8.Update customers regarding production status:-9.Update daily order tracking: -10.Delivery & payment received:-11.Handling customer queries, complains and solve the same:-12.Reminding customer for pending payment: -13.Maintain required database and prepare necessary reports:-14.we make lots of office assigned report daily/weekly/monthly:-15.Attend call & mailing with Customer and all concern department: -16.Communicate with Buyer and BD Liaison office:17.Liaises with office team in other countries as needed like SH/VN/UK-18.Receive swatch copy and new item data then forward to concern department for developing.Furthermore, we Involve and engage in projects, initiatives and events that is assigned by the management which is necessary for the greater wellbeing of the organization, its business results and the happiness.