Being a 1 stop solution providers for all Corporate and Educational Institutions. Understanding client / customer requirements and delivering products as required by educational institutions. Looking after Nike sales for the company and keeping track of stock..

AS A TEAM LEADER, MOTIVATE MY STAFF FOR CROSS SELLING AND ACHIEVING TARGETS, HANDLING CLIENT ESCALATIONS AND DAY END ACTIVITIES

ACHIEVEMENTS : Opening 100 SB accounts and 45 CA accounts month on month with the help of sales team and over achieving targets. Reducing misc monthly branch expenses and utility bill expenses by implementing cost control measures for improving branch profits.My major contribution and involvement was given towards zeroising ATM disputes and frauds which had happened at 3 ATMs. A list of all customers was prepared and submitted to senior management for a refund worth Rs 39.50 lakhs for which… Show more ACHIEVEMENTS : Opening 100 SB accounts and 45 CA accounts month on month with the help of sales team and over achieving targets. Reducing misc monthly branch expenses and utility bill expenses by implementing cost control measures for improving branch profits.My major contribution and involvement was given towards zeroising ATM disputes and frauds which had happened at 3 ATMs. A list of all customers was prepared and submitted to senior management for a refund worth Rs 39.50 lakhs for which frauds had happened. This was all done by lodging FIR and viewing video footage given by AGS team. Show less

• Final completion of all banking queries raised by Imperia and preferred customers. Had a team of 10 RMs who were handling managed portfolios and increasing business while maintaining relationships with the customers.• Engaging customers in all products in such a manner to ensure they have a one point contact with individual RMs as per management policy.• Clear all issues done on exceptions from audit point of view and keeping track of those records.• Was also responsible to drive… Show more • Final completion of all banking queries raised by Imperia and preferred customers. Had a team of 10 RMs who were handling managed portfolios and increasing business while maintaining relationships with the customers.• Engaging customers in all products in such a manner to ensure they have a one point contact with individual RMs as per management policy.• Clear all issues done on exceptions from audit point of view and keeping track of those records.• Was also responsible to drive new staff to engage in branch sales while giving software training as and when required. • Handled the responsibility of a back up Branch Manager at Yogi Nagar branch and Sai Baba Nagar branch.• Checking of all banking documents required for new account opening and ensuring KYC in place.• Giving excellent customer service to all customers by maintaining team work was the key to success.• Also ensuring timely process of all inward and outward remittances on a daily basis.• Checking day end processes in place as per norms and responsible for cash vault and important documents like Bank Guarantee and bills. Show less