● Member of Management Consulting Association, Healthcare Management Association, Business Design, and Women in Management Association Clubs● Forte Fellowship, recognition of leadership for business women● Finalist (Top 4) in Kearney Case Competition. Recommending a 3-year strategy for a company

● Developed and implemented a customer service model in 28 locations nationwide for the client● Designed and presented a 5-year channel strategy to management team and achieved high client satisfaction

● Implemented strategies to increase operational efficiency and ensure patient care across 5 medical centers; increased patient experience from 15 to 40 NPS● Implemented telemedicine at the beginning of the pandemic; running operation within 2 weeks and fully implemented in 3 months.● Designed and implemented in-house clinical care to ~70 companies across the country; achieved a NPS of 100● Analyzed, negotiated and implemented a new strategy for USI nationwide; 100% increase in new patients● Led a team of 13 and achieved a 90-point employee climate survey

Optimize processes in the department and define management indicators for Chile and Peru

● Implemented a patient experience strategy in 80 largest locations across Chile; exceeded the target NPS by 6 pointsand selected as a Young Leader in the organization● Identified process improvement opportunities within the subsidy payment process; recipient of the Teamwork award

● Led 3 analysts responsible for national and international sourcing of 6,800 products; maintained optimal sourcinglevels in weekly presentations to management team● Designed and guided the programming of a web application that improved purchasing projections by 12% on thecompany's best-selling products

2013: Board Advisor2012: General Director: Led the four areas of the job fair.2012: Commercial Director: Coordinated a team of 10 sales executives.2011: Sales Executive: Contacted and advised a portfolio of companies on participation in the job fair at Universidad de Chile