Nicole Palm Email & Phone Number

Spokane, Washington, United States

The operations coordinator helps the team manage resources and information and assist with scheduling and planning meetings and project activities. The operations coordinator role includes additional duties and responsibilities such as managing outside resources and coordinating integration relationships. Operations coordinator responsibilities:-Assisting and supporting the Vice President - General Manager of TourFactory.-Designing and controlling the project schedule.-Work with and manage JIT resources for the maintenance of core systems-Manage and coordinate the TourFactory integrations across multiple entities.-Tracking and communicating project risks and opportunities.-Looking for ways to increase the project’s profitability and reduce expenses where possible.-Ensuring deadlines are met.-Organizing and attending stakeholder meetings.-Organizing team meetings.-Setup and configuration of partner service areas.-Work with the team on meeting business objectives (recruiting, marketing, systems, etc.)-Liaising with stakeholders to determine the project’s objectives.

Spokane, Washington, United States

The operations coordinator helps the team manage resources and information and assist with scheduling and planning meetings and project activities. The operations coordinator role includes additional duties and responsibilities such as managing outside resources and coordinating integration relationships. Operations coordinator responsibilities:-Assisting and supporting the General Manager.-Designing and controlling the project schedule.-Work with and manage JIT resources for the maintenance of core systems-Manage and coordinate the CMG integrations across multiple entities.-Tracking and communicating project risks and opportunities.-Looking for ways to increase the project’s profitability and reduce expenses where possible.-Ensuring deadlines are met.-Organizing and attending stakeholder meetings.-Organizing team meetings.-Setup and configuration of partner service areas.-Work with the team on meeting business objectives (recruiting, marketing, systems, etc.)-Liaising with stakeholders to determine the project’s objectives.

Spokane, Washington, United States

-SUBJECT MATTER EXPERT (SME): Be a subject matter expert for our products, industry, and competition, and contribute to the broader business strategy for growth -COMMUNICATION: Build respect and credibility through clear and regular communication with stakeholders, partners, peers, and executives -PROJECT DOCUMENTATION: Work with stakeholders to document goals & objectives, collect detailed requirements, and convert documentation into support articles -CREATE VISIBILITY: Provide ongoing project visibility, recognize and report potential roadblocks, and help ensure projects can meet deadlines and objectives -COORDINATION ACROSS TEAMS: Work with project leaders to coordinate scheduled commitments while ensuring plans are integrated and aligned across teams -PRODUCT LAUNCH PLANNING: Participate in efforts across product and marketing teams to develop and document go-to-market strategies and launch planning

Spokane, Washington Area

-Become deeply knowledgeable about Collabra solutions and capabilities, and the success factors for project management.-Gain a deep understanding of our industry and our customer needs.-Understand each project holistically: the customer objectives, the product requirements, the timeline.-Create buy-in for the project plan both internally and with key external partners-Translate product requirements into detailed sub-tasks sufficient for scheduling and tracking activities with all product development stakeholders.-Work cross-functionally and (when necessary) with external customers to develop, maintain, and communicate project status.-Scope and prioritize activities based on business priorities; use and administer project management tools for communication of timelines-Work closely with engineering/development teams and foster collaborative product team dynamics-Be able to present and articulate the current status of projects to stakeholders at all levels--including upper-level decision-makers--in a clear and concise way-Maintain contact with clients and parties involved through email and phone calls, answer questions and concerns, prepare presentations, and enter project data.-Work with Marketing and other internal teams to align expectations, and to ensure the project timeline objectives are met.-Report on project results; present written reports and presentations. Identify any improvements necessary for successive projects.

Spokane, Washington Area

-Review and analyze system specifications from the product manager-Participate in product development activities to ensure testability of product features-Collaborate with customer service, product manager, and others to assess overall system quality-Execute test cases initially manual, analyze results, and provide weekly reports to the CTO-Create and document test scripts suitable for testing product features on a stakeholder by stakeholder basis-Report defects and errors to the development team-Participate in escalated customer service requests, identification and resolution-Conduct post-release testing against the acceptance test criteria developed by the product manager-Work cross-functionally and be the conduit to ensure quality throughout the development process

Spokane, Washington Area

Spokane, Washington Area

-Co-Host Three Weekly Webinars-Manage and Execute Corporate Social Media Strategy-Account Manager for National House Accounts-Verify Realtor.com Links-Trouble Ticket Assignment-Creating Reports-Syndication -Testing-Event Planning

Aa

Education record