Nisha Patel Email & Phone Number

Registered Representative offering securities products and services through NYLIFE Securities LLC. (Member FINRA/SIPC), A Licensed Insurance Agency.

Annapolis, Maryland

Agent licensed to sell insurance through New York Life Insurance Company

Columbia, Maryland

2014- Employee of the Year Runner Up2014- Team of the Year2013- Team of the Year04/15- Present Reimbursement Specialist- Top PerformerIn addition to traditional Medical Reimbursement Specialist duties, the following responsibilities were added.Given offices, branches, or locations considered to be high risk or of special importanceIn addition to normal duties, acted in an as-needed capacity for branches and teams that require additional assistance. Responsible for identifying invoices that were at risk of reaching payer specific timely filing periods in order to receive payment in a timely mannerAssisted in New Hire Training Program to ensure all new hires were receiving correct guidance prior to transitioning to their managers and teammates.11/13-Present Reimbursement SpecialistMaintained professional and regular communication with local branches in Missouri as the corporate representative through a combination of email, phone calls and occasional face to face communicationCreated spreadsheets documenting status of billing and collecting on claimsTrained new employees on all job duties and office protocolPerformed collection calls regarding claim status and paymentVerified accuracy of nursing shift information in system and made necessary changes Verified physician orders and insurance authorizations to ensure compliant billingVerified patient eligibilities with all respective Medicaid and Non-Medicaid insurancesCompleted insurance verifications to determine patient covered and non-covered benefits and determine hierarchy of payersMaintained ongoing knowledge of HCFA1500 and other mandatory state billing forms and claims filing requirementsEnsured compliance of CPT, HCPCS, and ICD9 coding regulations and guidelines. Prepared billing reconciliation reportsComposed billing claims and submitted to insurance companies and state medical programsPerformed all duties under federal HIPAA and Compliance regulations

Columbia, Maryland

Provided a variety of health education and promotion services including presentations, educational and skills-based workshops, trainings, information booths and small group (8-10 students) discussionsGathered, compiled, and synthesized information to develop effective health promotion communications for the college community, including web page materials and links, media screens, social media and printed materials, for a diverse group of students, incorporating social norms marketing principles as appropriateConducted evaluations in order to create more informative presentations and outreach eventsPrepared presentation materials and handouts for trainings, meetings, etc.; Designed and developed educational materials for students, staff and faculty at the college; prepared documents of understandings, payments, or contracts as neededOrganized Health and Wellness Fair of over 20 community vendors, reaching nearly 200 studentsEducated over 150 students through public health awareness events including diabetes, HIV/AIDS, eating disorders, nutrition, breast cancer, sexual health, and mental health awarenessTrained, supervised, and delegated assignments to volunteers (5) and student workers (6) who assisted with programs and eventsManaged various general office duties such as answering multiple telephone lines; provided high quality customer service; maintained office and medical supply countsCoordinated with supervisor to ensure efficiency and quality of work done by employees; Managed time entry and scheduling; Interviewed and assisted in hiring new employees

Columbia, Maryland

Promoted public health awareness eventsOrganized all records, spreadsheets and documentsProvided high quality customer serviceManaged various general office duties such as answering multiple telephone linesPlanned and executed various projects to educate the community on multiple health concerns

Columbia, Maryland

Provided excellent customer service in order to satisfy consumersEvaluated shipments and restocked floor as well as maintained inventory up to company standards

Bachelor Of Arts (B.A.), Health Administration Public Policy- Public Health

High School