Starting December 2012, Nikola has the opportunity to launch his career in the USA.The first customer – related job, a Collections Assistant in the Streamline Transport Solution, has been an important experience. It made him realize that his future lies in the direct customer contact. The Company's Monthly Customer service satisfaction Report results had shown significant improvement, measured through the number of belated payments and customer complaints. This job position proved him reliable, hard-working, people oriented, well-organized and able to cope under the pressure.Driven by challenges and understanding that satisfied customers are the best marketing agents, Nikola seeks an entry-level position in a continuously growing industry with the development opportunity, preferably hospitality. Another reason for such desire is a master degree in hospitality and tourism which Nikola is applying for this year.Contact: nikolapavlovic@outlook.com