- Travelled to sites to troubleshoot and resolve any issue a client may be experiencing including printer issues, software issues, hardware issues, internet issues, etc.- Resolved issues relating to and have significant experience with DNS, DHCP, Exchange, TCP/IP, software, hardware, firewall, server, wiring, switches, web applications, third party software, VPN/RDP, router/modems, servers, etc.- On call 24/7 for any emergency issue or critical repair/setup that might be needed. - Maintained strong relationship with clients to ensure reliability in issue resolution.

I maintain over 35 computers at once troubleshooting issues (both hardware and software related) as well as helping people with questions about efficient ways of accomplishing tasks via lab computers.

Traveling the country as a representative for the school.

I have been the president of my class all four years of my college career. I manage/oversee both officer and class meetings as well as make executive decisions on delegation of jobs among officers pertaining to class activities.

- Provided HTML and CSS information/abilities in several projects- Updated company database via Netsuite- Edited and maintained multiple video interviews via Adobe Premier CS5- Implemented a Marketing Asset Tracking System via Access

- Website development and layout functionality customization- Maintained inventory maintenance