Nicole Ping Email & Phone Number

Lakewood, Washington, United States

Responsible for upholding all aspects of the Restaurant • P&L Responsibility; ensures high unit contributions • Developed a pipeline of talent by mentoring, coaching, and training • Built and established connections within the community; set up fundraisers • Hire, train and promote all team members/managers • Control all costs; inventory management, waste management, ordering, invoicing, COGs, labor management • Perform progressive disciplinary actions as needed • Maintain high customer service rating

Burien, Washington, United States

• Partner with hiring managers to understand their requirements, job descriptions, andworkflow for individual cafes• Own and manage the full cycle recruitment process • reviewing and dispositioning candidates • making initial contact with candidates • screening candidates against role qualification • drafting & extending offers• Provides in person support for pre-employment and new hire onboarding to includecompletion of Paycom onboarding tasks, I-9 & E-Verify completion, internal and externalcommunication updates • Assists with coordinating new hire orientation• Ensure timely and accurate data tracking for candidate and new hire status• Develop positive partnerships with business leaders to drive results• Establishes a safe and positive work environment• Ensures adherence to all HR standards and core values for Lavish Roots, client, andregulatory agencies. Including compliance with all state and federal hiring laws and regulations• Utilizes Meta systems including FB, Google Drive, workday, work chat, etc. and manual systems for completion of required daily/weekly/monthly reports such as inventory, temp/consumption logs, production records, payroll timekeeping, etc.• Manage communications with hiring managers and provide regular status reports

Tukwila, Washington, United States

Uphold standards and expectations set forth by the company which include: • Ensure all day to day operations are executed • Ensure 100% customer service satisfaction • Hire, train and promote all team members/managers for store • Inventory Management• Utilize Harri platform to create/complete scheduling, time clock adjustments, and recruiting needs • Onboard all new hires

Bellevue, Wa

Contribute to MOD's success by: • Implementing and managing Office Depot accounts for all stores • Manage smallware deliveries and accounts • Manage Customer Measurement Program (Snapshot) and reporting • Support the planning and prioritizing of MODs Weekly Communication calendar • Work with stakeholders to create weekly communications • Manage Monthly Safety Meetings and content • Create and post content for Beekeeper (MODs internal communication media platform) • Assisted in design, creation, content and managing of MODs SharePoint site for Operations• Assisted with developing Standard Operating Procedures for Food Safety • Support project teams working on programs and initiatives with store level impact• Provide supporting documents and communication plans for program implementations• Improve Payroll Process Procedures

Responsible for full cycle recruitment of all Field Operations Management positions. • Fulfilled 200+ roles country wide in new and existing markets, yearly • Managed recruiting processes from inception to completion including: - posting on internal/external job sites - extracting resumes - phone screening candidates - setting up interview loops - booking travel/car rentals/hotels - owning the yes/no hiring decisions - drafting and sending offer letters - closing positions across all platforms• Assisted in creation of SharePoint site for Talent Acquisition team • Assisted in creating interview process documents • Participated in the growth of Talent Acquisition Team by implementing new procedures, communication standards, and building relations within the company

Responsible for maintaining an entrepreneurial spirit while running a MOD location and upholding the mission, core values, and culture of MOD. Owning direct P&L responsibility while ensuring a cool place to work and a fun place to dine. Most importantly was responsible for building strong people and motivating them to succeed. Mentoring and coaching team members to become inspired and encouraged on a daily basis. Maintained a safe, clean, and organized work environment.