Worked closely with the Account Executives to develop and close new business opportunities as a technical expert and trusted advisor to our prospects.Analyzed customer requirements and developed technical solutions and proofs-of-concept to meet their needs, achieving the technical win for seven-figure deals.Designed and delivered custom, impactful technical presentations that directly addressed the customer's needs and emphasized the value proposition of our solution.

Diagnosed, evaluated, and resolved customer issues on the Domino AI Platform.Built, updated, and maintained customer docker images that operated as containers on the Domino AI Platform.Troubleshooting issues on the platform include but are not limited to, UI, API, Kubernetes, Docker, Authentication, Python, R, Networking, Storage, AWS, Azure, and GCP.

UF Studios/Urban Fitness in Bangalore, founded in 2014, is an innovative platform that energizes communities through mind-body programs. It merges ancient practices with modern science to create a unique lifestyle experience. The organization is equity-driven and focuses on social impact.Under the banner of the UFA Foundation, Urban Fitness aims to develop capability and infrastructure with CSR (Corporate Social Responsibility) support to create a significant impact. Their programs are… Show more UF Studios/Urban Fitness in Bangalore, founded in 2014, is an innovative platform that energizes communities through mind-body programs. It merges ancient practices with modern science to create a unique lifestyle experience. The organization is equity-driven and focuses on social impact.Under the banner of the UFA Foundation, Urban Fitness aims to develop capability and infrastructure with CSR (Corporate Social Responsibility) support to create a significant impact. Their programs are integrated into schools and police academies and offered on-site and online, focusing on areas such as law enforcement. Show less

Configured Samba for TimeMachine backups for OSX nodes. Implemented Owncloud with LDAP authentication and syncing capabilities.Streamlined server management and deployment using Puppet with Git.

Maintained infrastructure containing KVM host nodes, Icinga monitoring, Cacti, Collectd, Monit, Free Radius, Red Hat nodes, Windows nodes, Untangle firewalls, site-to-site VPNs, and AWS nodes.Ensuring regular backups of servers and other critical components. Utilized Kickstart and Puppet to automate setups and streamline the deployment process.

I was managing Windows Server patching and off-hour projects from Germany.

Planned, procured, configured, and deployed new hardware and software on a virtual server farm. Planned, tested, and executed upgrades of all Windows server-related services.Documented a comprehensive offsite disaster recovery plan.

Oversaw all desktop support personnel and sysadmin staff, ensuring efficient and effective technical support across the organization.Guided and trained staff in maintaining and upgrading all enterprise-related software services.Maintained IT budget and oversaw all IT investments.

Performed Windows Server installations, upgrades, migrations, security patching, and routine maintenance.Managed Windows, OSX, and Linux backups and recovery. Installation and maintenance of Windows Terminal Server.Conducted IT site surveys at various client locations with detailed reports and recommendations while updating their documentation for servers and networks.

Maintained Windows server farm software and hardware.Assessed, diagnosed, upgraded, and resolved network, hardware, and software issues. Ensured compliance and system integrity with HIPAA.Guided and led desktop support staff in their daily work.

Assessed, diagnosed, and resolved LAN, hardware, and software issues. Procured, installed, and managed Windows and Linux servers and desktops. Daily desktop support