Management – Operations:• End to End Business Support, Resource Management, SLA Tracking, Revenue forecasting, Project management, RFP/RFI/RFQ & CR creation.• Monitoring the payroll, Invoicing, Accounts receivables & Account Payables. Driving the AR team to adhere to the timelines of payable cycle.• Liaison with customer finance teams on pass through expenses are invoiced to the customer periodically as agreed.• Responsible for coordination and management of tasks related to projects strategic business and other organizational objectives.• Monitoring Roll on and roll off of the associates of the various projects and project extensions based on the CR. • Monitoring & Preparing the Statement of Work (SOW), and Purchase Order (PO) for smooth flow of resource billing and invoicing purpose in the various financial systems.• Provide the Expense and cost reports on a trendly manner to the Senior Management by Implementing and analyzing data on daily, weekly, monthly, and quarterly reports.• Accounts cost management – measurement & targeted cost saving programs in major accounts by creating & developing different programs. o Ex.: “Rounding to Zero” across all the accounts to make sure 100% utilization of resources.o “Service Annuity”, monitoring, tracking & forecasting of all accounts annual with the help of sales team.• Accountable on revenue forecasting, resource planning by coordinating with the customer teams. • Implement practices and metrics to improve operational efficiency.

Management – TAG:• Responsible for Recruitment Process Designing, Implementation, Enhancement, Governance & Team Management. • Participate in Structured Periodic meetings with the Customer Practice Heads & BU Heads to understand the business pipeline and convert them into prospective demands.• Responsible for planning & executing the hiring strategy at all levels. • Train & Mentor the recruitment team of all the locations on sourcing, screening & negotiation skills. • Provide support & solutions to the team for various challenges at different stages of recruitment cycle. • Design and Publish MIS Reports and Dashboards for all Recruitment Activities & Quarterly Performance Presentations of TAG Function.• Design and Publish Monitor external competitor analyses and develop strategies/processes as needed. Utilizing market information and personal network to develop market intelligence.• Leading, mentoring and monitoring the performance of the team to ensure efficiency in process operations, meeting of individual and team targets.• Help team to achieve set target through clearly defined KPI and KRA for each member. • Align the KPI's of the team in line with the Objective and Mission of the company.

• Working with various stakeholders and manage the Statement of Work (SOW) process as per the client process• Involved in Financial management – Invoicing reconciliation etc & Drive 100% compliance on all operational aspects for all projects• Had through experience in the operations of a large account or business unit• Good understanding of basic project life cycle and project management concepts• Experience of reporting and reporting tools • Constantly identify, review and address risks and issues & Communicate with End Customer and Engagement Managers, Delivery Managers, Account Manager.• Prepare and provide all the reports related to LBS team performance in Hyderabad • Manage SLA related to LBS team and assist team maintaining the SLA• Involved in Identifying process enhancement and ensure constant sharing of best practices across the team

• Extensive experience working within the team & leading the team to drove for targeted results.• Developed, drove and executed comprehensive search strategies to recruit senior and niche candidates in limited candidate spaces & driving the team with same focus.• Extensive experience in strategic hiring & resource deployment.• End- to- End follow-up of the candidates (pre and post offer related issues).Prepared offer approvals, Issued offer letters for the selected candidates and collecting the necessary documents from candidates.• Assisted Business directly in resource management for effective fulfillment & ensuring quick turnaround time for resource fulfillment.• Recruitment support for different projects to meet required/planned headcount with Quality review to ensure error free product delivery within SLA/TAT.• Provided regular status reports to the Sr. Management on weekly Dashboards about open demand Vs Fulfillment.• Worked extensively in BGV/EV of the candidate & become a SPOC for candidate evaluation & joining formalities for Hyderabad location.• Designed strategy for Weekend drives in Hyderabad location, Handle the Mega drives across Pan India for the quick fulfillment of the open positions.• Actively participated in lateral & Campus recruitment drives• Recruiting & supporting for Technology Workspace in Local BU.• Responsible for full lifecycle Talent Acquisition & Account Management.• Responsible for sourcing resumes from both Conventional & Non-Conventional methods.• Extensively responsible for hiring on niche Skills like ERP, Content management & Web Development positions.• Demonstrating all HR related actives like salary negotiation, Offer release & Assisted with the Reporting Head in Talent Management.Owned full-cycle recruiting in present role:Requirement GatheringRequirement AnalyzingSourcingScreeningShort-listingSchedulingInterviewingNegotiating and Closing for assigned requisitions.OfferingBGV/EVOn-boarding

• Handling Major client in Hyderabad & dealing client requirements satisfying the client requirements by conducting weekend drives. • Handling weekend drives & coordinating weekend drives end-to-end.• Sourcing of profiles by visiting job portals, candidate referrals, job posting, headhunting and company database. • Screening the CVs, conducting HR validation. • Scheduling Telephonic interviews according to the candidate & client's requirement. • Making reconfirmation calls, clarifying doubts of candidates. • Maintaining tracker for sourcing profiles, status of the candidates and other activities. • Following up with the candidates until selection and joining. • Handling clients through personnel meeting to understand their requirements. • Doing co-ordination with the client regarding feedback and requirements. • Fixing appointment with the client for the interview schedule. • Doing proper follow-up with the client regarding new requirements, feedback. • Doing co-ordination for Inter-center branch Assignments. • Correspondence through E-mail. • Billing Clients after filling up manpower requisitions. • Following up for payments.

• As Sr. Technical Recruiter, my major responsibilities is receiving the requirements from my Account Managers and Pre-screen and refer qualified applicants to Account managers and BDMs with their formatted resumes for interviews and allocating same to the team members.• Source candidates through a variety of resources, including: Internet sourcing (Search on Job sites like DICE, Monster, Career Builder etc), Employee referrals etc.• Implemented all recruiting strategies to achieve required staffing levels Fill over multiple openings in last annual year, while improving candidate quality • Develop and maintain professional relationships with university students and consultants and staffing agencies. • Provide information on company operations and Job Opportunities to potential applicants • Maintain records on my daily recruiting activities, analyzed and present to Account Managers/BDMs and Operation Head at monthly staff meetings • Keep job posting program updated and current with all job profiles • Post all internal positions through job posting database in different portals.• Rate negotiation for software and hardware engineers either on W2, 1099 or Corp-to-Corp.• Build strong consultant relationship by providing excellent interaction.