Nicholas Priorello Email & Phone Number

Scottsdale, Arizona, United States

• Design custom exercise programs for clients of all age ranges and abilities.
• Guide clients through safe workouts modified to their fitness levels and medical considerations.
• Contact customers outside of sessions to properly motivate clients, periodically checking inon conditioning levels and reassessing to detail progress.
• Maintain relationships and trust with both current and past clients through proactive communication.
• Track and record data within company’s customer relations management system to document progress and summarize interactions according to company policy.
• Collaborate with sales team to promote training sessions and build new business.

Scottsdale, Arizona, United States

• Executed outbound calling strategies to warm leads.
• Identified customer needs and utilized consultative selling strategies to exceed established quota.
• Worked efficiently to overcome objection while developing sales plans to close sales.
• Managed 25+ customer interactions per day in accordance with call center protocols to engage customers and achieve sales quota.
• Consistently exceeded expectations on monthly sales quotas and performance reports.
• Regularly exceeded expectations regarding customer satisfaction and quality assurance, graded on professionalism, product knowledge, procedure adherence, and documentation.

Phoenix, Arizona, United States

• Provided high level customer service and client relations based on outstanding communicationand interpersonal skills.
• Transported auto parts to businesses and individual customers in a timely manner usingcourier app and Google Maps on smartphone device.
• Thorough knowledge of state driving laws, OSHA and safety procedures, inventory procedures,and quality assurance.
• Managed and collected customer payments and delivered to service department forprocessing.
• Accurately maintained driver logs, reports, and delivery paperwork to protect company assetsand ensure proper compliance.
• Couriered confidential and time sensitive documents according to company policies.

Naperville, Illinois, United States

• Designed custom exercise programs for 10 individual clients per day based on performanceability and fitness goals.
• Guided clients through safe workouts modified to their fitness levels and medicalconsiderations.
• Contacted customers outside of sessions to properly motivate clients, periodically checking inon conditioning levels and reassessing to detail progress.
• Maintained relationships and trust with both current and past clients through proactivecommunication.
• Tracked and recorded data within company’s customer relations management system todocument progress and summarize interactions according to company policy.
• Responded to, and reported, accidents, incidents, and equipment malfunctions per OSHA andcompany policy.

Naperville, Illinois, United States

• Consistently was in the top 3 in overall sales every month.
• Prospected potential clients out on the workout floor or by phone.
• Scheduled new members for complimentary workout sessions.
• Completed computer-generated contracts and processed payments for personal trainingsessions.
• Created exercise programs and routines for clients during session days and non-session days.
• Successfully managed a solid client base that all benefited from personal training sessions.