Nguyen Phuoc Thien An Email & Phone Number

Ho Chi Minh City, Vietnam

- Develop spreadsheets and BI tool dashboards to assist with management decision-making.- Integrate data sources from application systems into the data warehouse.- Research possible solutions that will help improve operational and sales performance.- Analyze and process data, understanding trends and patterns in the data to support business and strategic decisions.- Develop and implement forecasting and estimation models.- Create ad hoc queries to support data for users and perform quick data analyses to generate insights.- Assisted in the development of a customer segmentation strategy that increased customer retention.

Ho Chi Minh City, Vietnam

- Build, develop, and operate website systems for Haravan and Shopify.- Resolved complex technical issues promptly, maintaining an average bug resolution time of under 24 hours.- Automated weekly and monthly financial reporting using Google Sheets, among other tools.- Integrated a third-party analytics tool (e.g., Google Analytics) to track user behavior.- Collaborated with the UX/UI team to optimize user interfaces, helping to reduce bounce rates and improve overall user satisfaction.- Conducted performance audits and implemented optimizations that increased Google PageSpeed Insights scores and improved search engine rankings.- Implemented A/B tests on key landing pages, resulting in design changes that increased user click-through rates.- Developed and implemented new user interface features that increased user engagement.