Nestor Ual Email & Phone Number

Holly Springs, Nc, Us

Cary, North Carolina

Office365 Troubleshooting (Windows/MAC)Windows and MAC troubleshooting including Re-imaging (Manual / Autopilot)IE/Chrome/Safari troubleshootingPrinter installation and troubleshooting (Window/MAC)Juniper Pulse Secure / Cisco VPN installation and troubleshooting (Windows/MAC)Cisco IP Phone troubleshootingInternet/Intranet troubleshooting (Windows/MAC)McAfee Encryption/Filevault Troubleshooting (Windows/MAC)MS Intune Company portal/MDM Desktop/Mobile enrollment and troubleshootingAD Account MaintenanceWindows Security ManagementCreate and manage tickets using ServiceNowRemote Desktop Support using Webex and TeamsLiaison with IT groups for ticket escalation and resolutionLiaison with Dell Technical Support and Apple Care Support for desktop/laptop troubleshootingTrain Service Desk personnel on Ticket handling and troubleshooting.Update the Run BookCreate and update Knowledge base articles

Cary, Nc

MS Office 2003/2007/2010/2013/2016/365 installation and troubleshooting• Windows XP/2007/2010 troubleshooting.• Outlook 2003, 2007/2010/2013/2016/365 installation and troubleshooting• Internet Explorer troubleshooting.• Internet/Intranet troubleshooting• Printer installation and troubleshooting.• Cisco VPN/MFA installation and troubleshooting. • Cisco IP Communicator installation and troubleshooting• Cisco Unity System Administration Voicemail PIN reset and call forwarding support.• McAfee Encryption Troubleshooting• Active Directory Account Password Resets and unlocks• Oracle Peoplesoft Password Resets/unlocks and troubleshooting• Malware/SPAM troubleshooting.• Shared Mailbox/ Network Drive Access• Support for Custom Match, Cosmos, Concur• Process Tickets using ServiceNow Eureka• Remote Desktop Support using Dameware, Skype, and Teamviewer.• Liaison with IT groups for ticket escalation and resolution.• Liaison with Dell and Lenovo Technical Support for desktop/laptop troubleshooting.

Cary, Nc

• Windows 2007 and MS Office 2007/2013 support.• Outlook 2007/2013 support• Provide remote application installations using Flexera• Citrix Receiver and Citrix Xenapp support• Active Directory and SAP Account Password Resets and unlocks• Provide AD Distribution Group and Folder Access Permissions.• Sent Approvals for AD Distribution Group and Folder Access Requests.• Monitor and Process Tickets from IT Unassigned Queues, Service Desk Queues, Owner Relations Queues, and AP Queues.• Process Tickets using ServiceNow Eureka• IOS iPhone Email and Citrix Troubleshooting• Cisco Jabber and Cisco Webex Support• iPhone IOS email migration using Citrix XenMobile Device Manager. • Remote Desktop Support using RADMIN and RDP• Proprietary application support.• Non-IT (A/P and Owner Relations) Service Desk support

Burbank, Ca

1. Process guests and clients per ITARS guidelines.2. Screen incoming telephone calls to all company personnel.3. Quotes materials and processes from vendors.4. Vista manufacturing system Data Entry.5. Process at least 10 bids to customers.6. Relay basic CAD print information to outside vendors.7. Monitor order progress and assist in delivery schedules.8. Develop a process for approving suppliers compliant with AS9100 standards. Update and Maintains Approve Suppliers List, Supplier's Performance, Supplier's On time delivery and Supplier Discrepancy List in accordance to AS9100 Revision C9. Conduct training for appropriate personnel on using Supplier List and Supplier Performance report using Excel.10. Develop Supplier information database.11. Install software and hardware.12. Maintain and repair computers and printers in a network environment.13. Provide technical support to computer users.14. Recommend purchase or repair of computers and peripherals.15. Updates and Maintains Telephone system directory and programming.16. Document Filing, Faxing, Copying and Imaging.

West Hills, Ca

1. Perform on-site and remote desktop support to 6 business clients. Provide and communicate technical information and support to computer users.2. Purchase, install, configure, and maintain Computer Software and Hardware in a network environment.3. Perform windows system updates and monitor clients' servers and workstation for potential system and application deficiencies.4. Record remedial actions taken, network infrastructure and client's general information for future references.5. Recommend, provide, and update anti-virus, malware and other network security concerns.6. Coordinate with hardware and software vendors on purchase and maintenance of computer and peripheral equipments.7. Perform basic network cabling.8. Setup multiple computers by cloning.9. Maintain Offsite Backup of client's servers.

1522 E 1St St Los Angeles, Ca 90033

1. Process Lien Claims for 3 building projects. 2. Process Vendor Accounts. 3. Uses Primavera for Request for Information and Transmittals. 4. Prepares Minutes of the Meeting and other secretarial activities in support of the Project Owner and Manager.

731 Charles E Young Dr S Los Angeles, Ca 90024

1. Assist facility plumbers on their daily work assignments around hospitals and campuses. 2. Replace and Log CO2, O2, and N2O cylinders. 3. General Maintenance of 2 storerooms. 4. File and distribution of documents.

Westhills, Ca

1. Full and note review of Regular, Closed-Ended Seconds (CES), Home Equity Line of Credit (HELOC), Government/Conventional, Conforming/Non-conforming, Prime/Sub-Prime loans (at least 50 documents per day). 2. Wire loans for service. 3. Sapphire system Data Entry. 4. Sort loans to corresponding folders for filing.

Manila, Philippines

• Check sales invoices and job orders.• Schedule executive meetings. Report on the minutes of the meetings.• Monitor and report outlet promotional and sale events to the executive committee.• Review Consign Contracts.• Audit payroll and petty cash vouchers.• Assume secretarial duties in absence of the executive secretary.

Manila, Philippines

• Supervise, Provide, and Monitor application/data security and integrity.• Provide control for entering, processing, and printing of daily transactions.• Provide means of updating information in compliance with the Securities and Exchange Commission (SEC) and the Philippine Stock Exchange (PSE). • Supervising, Hiring and Training of information technology personnel.• Ensures the operating efficiency of computer hardware and software.

Manila, Philippines

• Program, Encode, and Print accounting transactions using RBASE (Dbase) and Progress (Unix).• Encodes, Process, and Print Payroll.• Troubleshooting Computer Hardware and Software.• Coordinates with accounting and production department in generating reports.• Train personnel on computer applications.

Manila, Philippines

• Prepare and file Daily Sales Reports.• Check and Audit Invoice and Delivery Receipts.• File sales invoices and delivery receipts.• Act as liaison between Production and Marketing.

Bachelor'S Degree, Business Administration And Management, General

Master (Minus Thesis), Business Administration And Management, General

Entrepreneurship