N Pranathi V Email & Phone Number

Irving, Texas, United States

• Contributed significantly to the improvement of a Spring Boot website by restructuring controllers, POJOs, and DAOs, leading to a 15% increase in performance.• Developed and integrated RESTful APIs using Java and Spring Boot, improving system connectivity with shipping partners and external services.• Enhanced database efficiency by fine-tuning indices and restructuring complex SQL Server queries, reducing query execution time by 40%.• Achieved a 50% increase in user interaction by implementing UI improvements in an e-commerce web application, utilizing React, Node.js, and Express.js.• Substantially reduced website load times through the implementation of caching strategies and optimization of React components for enhanced rendering speed.

Dallas, Texas, United States

• Developed an AI chatbot using RASA NLU, Python, and PostgreSQL, which automated 80% of customer interactions and reduced manual response effort by 50%.• Implemented a system to record and store all chatbot interactions in a database, facilitating the analysis of customer inquiries and responses, and improving the chatbot's accuracy over time. • Integrated AI chatbot with GroupPay website, which increased customer self-service adoption, improved user engagement, and streamlined data collection process. • Conducted performance testing on the chatbot system, simulating 1000+ daily user queries, ensuring 99.9% uptime and response times under 2 seconds.

Hyderabad, Telangana, India

• Used Python (Pandas, NumPy, Matplotlib) for data cleaning and analysis, revealing customer behavior trends from large datasets.• Implemented Spark and PySpark solutions for big data processing, reducing large-scale dataset processing time by 40%.• Performed exploratory data analysis with Jupyter, driving data-informed strategies across the SDLC through cross-functional collaboration.• Optimized SQL queries for ETL processes, boosting data pipeline efficiency by 30% and ensuring downstream data accuracy.• Created interactive Power BI and Tableau dashboards, improving decision-making efficiency by 25% through actionable data insights.

Hyderabad, Telangana, India

• Developed, managed databases that support performance improvements activities and converted business objectives to analytical problems.• Worked Cross functionally throughout the organization to maintain the integrity of the database.• Performed data query, extraction, compilation and reporting tasks. Applied various excel functions to aggregate data.• Visualized the data into various charts to understand the trend, patterns and correlations using tools such as Tableau.• Experienced in writing SQL queries for data retrieval and transformation.

Master'S Degree, Information Technology And Management, 3.4

Bachelor'S Degree, Information Technology, 7.2