Keying in and submitting details of workers' compensation forms into the organisation's backend systems. Consistently exceeding target KPIs with a high level of accuracy.

Utilised Power BI to build comprehensive dashboards and generate insightful paginated reports for a life insurance provider and their internal stakeholders, enabling data-driven decision-making and enhancing operational efficiency. Acted as a subject matter specialist on Power BI, offering guidance to colleagues and team members on data visualisation.

Processed postal vote applications and electronically submitted voter preferences for the 2022 Victorian state election, ensuring the timely delivery of the election's final results.

Played a key role in the transition and upgrade process to a new reservation system for a vehicle rental service, populating spreadsheets with data from the old reservation system in preparation for importation. This ensured smooth data migration and minimal disruption to business operations.

Tested and QA'd marketing campaign specifications for a financial investment service's Marketing Technology team to verify they satisfy business requirements before deployment. Received a Spot Award recognition for contributions to the team's projects.Handled data update requests for the Intermediary Analytics team, utilising a combination of SQL (Hive syntax), Excel, and Microsoft Dynamics CRM.