Successfully managing and developing high-performing teams of promoters and employees for clients including LUXASIA and NESTLE.Spearheaded projects for renowned luxury and commercial brands, managing portfolio of +$500K in project value.Consistently exceeded client expectations by achieving a 95% client satisfaction rate.Developed and executed comprehensive project plans, optimizing resource allocation and ensuring projects were delivered on time and within budget.Collaborated closely with cross-functional teams to achieve project goals and increase ROI by double digits.Implemented robust project management methodologies to mitigate risks and ensure project success.Analyzed project performance data to identify opportunities for improvement and optimize future projects.

Completed over 50 important materials including policies, procedures, articles for the departmentResolved clients' operational, financial and technical inquiries with 95% satisfaction rateAssisted on managing team of 4 to complete various tasks and responsibilities assigned by CEOAssisted on creating more than 10 training materials for new hiresAssisted on implementing the AML requirements, particularly on customer due diligence measures, suspicious transaction reporting as well as risk-based assessment and management of AML risksReported multiple weak points in system to improve the product of the company

Monitored daily eKYC activities, ensure the fulfillment of KYC and AML requirementsAudited processed eKYCs to optimize current systemCoordinated with Sales team to create various materials for prospects Assisted CEO on taking direct calls with important clientsModified customer service support system to reduce complaints and streamline users' experiences

Tended and harvested multiple crops of various kind of vegetables and fruits to meet state standardLed international team of 5 in tending crops and handling various responsibilities Received directives from CEO and delegated tasks to farmhands accordingly while ensuring that all tasks were accomplished satisfactorilySolved unexpected issues promptly to ensure minimum damages to crop

Timekept for over 5000 Samsung Staff using Excel with correct rate of 99.8%Assisted on planning and executing multiple Samsung Activation CampaignsLiaised closely with HR and other teams to improve company morales and policiesHandled Chairman's daily and monthly calendar to satisfactorily meet hisrequirements

Nominated to Team Leader in 07/2016; 3 times best salesman; Solid performance for other months;Best Staff in August 2016.

Handled tasks and reported directly to Store Manager; Excelled in utilizing knowledge in sales to achieve goals.