Nicholas Quach Email & Phone Number

United States

• Managed over 25+ client accounts daily with updating payments, terms, and address any account-related issues.• Contacted creditors’ internal strategies team to review clients’ account histories.• Assisted the negotiators' team in achieving their monthly quota for settlements.• Maintained a 50% settlement averages monthly.• Developed and presented proposals for settlements based on negotiated terms.• Reviewed summons notices and judgments received by clients and diligently resolved accounts moving to legal action.

Longwood, Florida, United States

•Review and prepare clients tax returns while regulating local and federal tax codes to ensure tax compliance.•Discuss tax laws and income statement documentations to clients.•Maintain positive relationship with clients in store and on the phone to ensure satisfaction.•Ensures confidentiality with clients informations.

Orlando, Florida, United States

• Manage backroom with production of products going in and out of the room with checklist double checked everyday• Maintain customer satisfaction by going the extra mile to remake drinks that are disliked by customers and helping satisfy the customers need• Assist management with additional projects with updating companies’ website and online/in-store menu

Bachelor Of Science In Business Administration

Associate Of Arts - Aa, Business Administration And Management, General