As a results-driven General Manager with extensive experience in the food catering industry, I excel in leading dynamic teams and driving operational excellence. My role encompasses comprehensive oversight of daily operations, ensuring seamless execution from the kitchen to the client’s table.Key Responsibilities:Team Leadership & Employee Management: Effectively manage and motivate a diverse team of culinary professionals and support staff. Oversee recruitment, training, and performance evaluation to foster a high-performance culture and ensure alignment with organizational goals.Task Assignment & Workflow Optimization: Strategically assign tasks to ensure efficient workflow and high-quality service delivery. Implement best practices to streamline processes and enhance productivity while maintaining rigorous standards of hygiene and safety.Goods & Inventory Control: Oversee procurement, storage, and utilization of ingredients and supplies. Monitor inventory levels and control food output to minimize waste and optimize cost efficiency, ensuring the consistent availability of high-quality ingredients.Customer Relations: Build and maintain strong relationships with clients, addressing their needs and preferences to deliver exceptional catering experiences. Handle inquiries, resolve issues promptly, and ensure client satisfaction through personalized service and attention to detail.Procurement & Supplier Management: Develop and manage relationships with suppliers to negotiate favorable terms and ensure the procurement of high-quality products. Evaluate supplier performance and adapt procurement strategies to align with business needs and market conditions.

Promote and sell medical supplements for healing and recovery of tendons, ligaments, joint and especially cartilage and bones as well. Lead presentations in front of group of doctors in health institutions in capital of Serbia and Smederevo town. Arranging meetings and presenting products to pharmacy procurement managers.

 Plan staffing levels Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback

 Ensures availability of merchandise and services by approving contracts; maintaining inventories Formulates pricing policies by reviewing merchandising activities, determining additional needed sales promotion, authorizing clearance sales, studying trends Markets merchandise by studying advertising, sales promotion, and display plans, analyzing operating and financial statements for profitability ratios Secures merchandise by implementing security systems and measures Maintains the stability and reputation of the store by complying with legal requirements Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records