Led the planning of events ranging from $50,000 to $150,000+ in budget. This included managing the client’s budget, negotiating contracts, creating and managing timeline, and coordinating with all vendors to ensure a seamless event. Clients included Facebook, SXSW and Atlassian.

Successfully centralized all citation processing to car2go's Austin HQ rather than at each local office which helped control consistency across the company and provided an easy monitoring of revenue and ticketing trends for each location. This was done on a team of two and improved the entire ride process for the members.Personally chosen to handle all social media inquiries for the Austin area using Hootsuite.

I managed service calls for clients in the DFW area. Coordinated daily service schedules for 8 technicians in the area and utilized project management skills to execute the service calls in a timely manner. I was able to work independently with minimal supervision.

Provided high quality and timely responses to inbound and outbound phone calls and to customer inquiries via email. I was ranked 1st in class for Q3 and Q4 of 2013 and Q1 of 2014 and was consistently ranked top 5 for department wide monthly statistics based on accuracy, speed and contacts per hour. After a month of employment, I was chosen to be on a small team that exclusively handled Pandora for Business clients and reported directly to the supervisors to handle escalated requests. I directly corresponded with Fortune 500 companies such as CVS, Home Depot and Macy’s to resolve their service issues.

In charge of scheduling and coordinating Regional Hiring Conferences in Houston and Dallas. I coordinated travel for employees and conference attendees. For each conference, I created a website for conferences using HTML coding. I scheduled phone interviews and pre-screenings between candidates and recruiters. I utilized online job boards to post positions and actively search for and source candidates for open position.

As an intern, I assisted lead designers with the production of their current projects with clients such as Disney, The Venetian and the Palazzo. I organized project fabrics, design bookshelf and previous project files. I ordered and returned product samples for projects to various vendor showrooms