Noah Goldman Email & Phone Number

Boston, Massachusetts, United States

• Spearheaded customer engagement initiatives, leveraging data insights to improve client satisfaction and retention through 50+ cold/warm emails per day.• Analyzed customer behavior and feedback to identify patterns and recommend business strategies.• Mentored new hires and led coaching sessions, fostering team growth and improving performance metrics.• Collaborated with cross-functional teams to execute system updates, ensuring seamless client experiences.• Conducted interviews for Customer Experience Associate candidates to build a high-performing team.

Boston, Massachusetts, United States

• Analyzed social trends to post weekly videos, leading to over 50,000 impressions.• Grew a loyal community by engaging with over 100 comments and incorporating feedback into future content.• Expanded brand presence across platforms including YouTube, Twitch TV, and Twitter through diverse content streams.

• Increased customer satisfaction by identifying market trends and executing targeted campaigns.• Managed customer logs, balance sheets, and income statements to ensure smooth operations.• Grew brand awareness through innovative social media strategies and viral campaigns.

Foxborough (Foxboro), Massachusetts, United States

• Created sales leads through cold calling and cold emailing businesses of 10-50 employees, resulting in a 10% revenue increase and doubling company awareness.• Built and maintained strong relationships with clients, enhancing customer loyalty and satisfaction.• Oversaw the collection and distribution of used oil from restaurants to be converted into biodiesel.

Master Of Business Administration - Finance Focus, Finance, General

Google Data Analytics Professional Certificate, Data Modeling/Warehousing And Database Administration

Bachelor'S Degree, Business Administration And Management, General