* Develop and implement the IT Strategic Plan aligned with the business objectives and emerging trends.* Define, communicate, and drive the realization of our shared vision for IT architecture, IT roadmap, and Ops, inspiring a unified approach.* Develop, track, and control opex and capex.* Build and maintain our invaluable high-performance team – beginning with recruitment, development, retention, and organization of IT teams, recognizing their crucial role in our success.Key Accomplishments:##Restructure Business Unit##: Led a high-profile initiative to reverse the declining revenue trend in the payment protection business. Examined the digital strategy, IT systems, and people/culture. Refreshed business & IT strategy for scalable IT and business operations, created capability roadmap including plan to reduce Tech debt, and rolled out a new op. model based on LeSS leading to the successful $56M revenue increase above plan.##Crisis Management##: Identified to reverse a severe decline (8%) in Direct-to-Consumer Life Insurance. Addressed MDM platform and partner issues, resulting in increased revenue by 3% YoY growth. Organize teams to build a home-grown MDM platform based on modern architecture.##Data Transformations##: Created an enterprise data roadmap to capture and ensure data maturity in partnership with internal stakeholders and external consultants. Optimized centralized data engineering teams to build Consumer DWH using big data/snowflakes. Influenced strategy changes in building a SaaS data and analytics platform for Credit Unions, contributing to an additional $3M in annual revenue.##IT Modernization##: Aligned with the CIO and McKinsey Consulting Group to propose a new IT operating model to address business outages and IT costs (200% of benchmark). Authored a new model based on DevOps and Agile, proposing retraining 40+ full-time employees. Worked with cross-functional teams to implement a solution resulting in $7M in annual savings.

Leveraged strong IT delivery skills, tech thought leadership, and relationship-building skills to strengthen partnership with CIO/COO/CFOs to expand TCS’s business to $25M in revenue. * Developed expertise to handle challenging clients. Acted as a bridge between conflicting client teams, gained IT executives’ trust, and grew revenue from zero to $6M (< 2 years). I was invited to resolve another challenging situation with a different client, quickly earned the confidence of the CIO, repeated the success, and became the firm’s youngest client partner. * Devised sales strategy, rallied around different internal teams to create value-added and differentiating solutions, and executed complex Technology projects successfully to earn customers’ trust. * Authored large deals, including $55M to adopt Azure and a Private cloud. * Partnered with CIOs and IT leaders to devise their IT Strategy, application roadmap, infrastructure strategy, and labor strategy, and devised plans to improve their relationship with Business executives. * Led Retirement Digital Transformation, introducing distributed agile teams and SAFe adoption. * Secured a five-year maintenance contract displacing two existing vendors: introduced kanban methodology, re-engineering tools, and automation to meet SLAs and expense targets. * Built Consumer data warehouse in big data (Azure), later migrating into snowflakes. Piloted teams in building analytical models (propensity & segmentation) * Integrated ALIP (policy admin) with legacy and modern applications using APIs. * Led Data and Analytics engagement for multiple Insurance clients, creating enterprise data strategy, operating model, future state architecture, and multi-year roadmap(s).

* Grew revenue from zero to €10.2M) and won €80,000 reward for successful executing Merger & Acquisition * Proposed solutions to win and execute complex projects, NATCAT modeling for better pricing, digitizing B2B partner experience, and re-architecting Mgmt. Information systems (Data). * Sold the idea and guided the setup of Enterprise Global teams for Data warehouse, BI/Cognos report, Release Management, Environment coordination, and CoE for Genius platform (Xchanging) development.

* Collaborated with C-level executives on strategy and expense mgmt. and implemented a new 24x7 op. Model. * Established Test Center of Excellence (CoE) model, building teams with up to 50 members; utilized this platform to gain client buy-in to set up CoE for the development teams and infrastructure upgrades.

• Managed Agile teams for Agency Mgmt. system and BPM tool implementation• Established Test Center of Excellence – Roles, process, governance, hiring, training, and CI• Managed Business Process Outsourcing (BPO) team as part of cross-training and succession planning

• Won "Young Innovator Award" for designing Test automation framework; Setup 2000+ test cases• Led the migration from legacy admin to Adminserver, data migration & automated data reconciliation• Wore multiple hats on a need basis - DBA, WebSphere admin, Performance Engineer & COS for CIOs

• On top of regular work, I automated multiple manual processes and developed custom tools• Worked in Insurance Product setup, Policy admin enhancements, and Agency mgmt. systems