Visitor Experience Lead
CurrentThe Visitor Experience Lead position requires a highly attuned level of involvement and responsibility in several areas such as Tessitura backend support, student training and mentoring, frontline resource development, public interaction, and store merchandizing. I’ve been able to implement many efficiencies in all above areas in the current time that I’ve been in this role since July 2023:• In a group, helped to rollout a new system for online promo codes.• Help improve a system for back-end Tessitura performance entry.• Utilizing digital resources to provide students with a simplified understanding of Tessitura functionality.• Training students and remodeling the material to prioritize accessibility within the museum space.