• Assisted guests and developed relationships with patrons leading to a 100% satisfaction rating• Led tours with my peers and articulated the benefits of the adventure’s facilities to prospectiveindividuals & families, developing my teamwork abilities• Issued activity and safety equipment in time for programs, enhancing my time management skills

• Displayed excellent communication and interpersonal skills by identifying and properly addressing customer needs• Delivered excellent service by thoroughly analyzing customer needs in order to identify the most optimal Extensya service offerings for over 150 customers daily, contributing to an increased branch satisfaction score over consecutive months• Safeguarded compliance with company policies when managing client’s information

• Oversaw all aspects of the café’s operations, enhancing my leadership skills• Designed strategies and set goals for growth based on my problem-solving and conflictmanagement abilities• Ensured that servers are attentive and sensitive to needs of Café patrons