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Nora Lilia Ruiz Guerrero Email & Phone Number
Service Delivery Manager
at
Definity First
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✓ Verified July 2026
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Who is Nora Lilia Ruiz Guerrero? Overview
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Nora Lilia Ruiz Guerrero is listed as Service Delivery Manager at Definity First, based in Monterrey, Nuevo León, Mexico. AeroLeads shows a matched LinkedIn profile for Nora Lilia Ruiz Guerrero.
Nora Lilia Ruiz Guerrero previously worked as Service Delivery Leader at Definity First and Senior Sharepoint Consultant at Definity First. Nora Lilia Ruiz Guerrero holds Master Of Business Administration - Mba from Universidad Tecmilenio.
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Definity First
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About Nora Lilia Ruiz Guerrero
Over 11 years of experience as a Project Lead/Product Owner of many types of software solutions, specializing in Microsoft platforms. 15 years of application development experience, with proven background successfully managing all facets of development, from initial design and architecture to deployment and client management.4 years of experience in the agile scrum methodology.Highly organized, responsible and able to prioritize tasks with a sense of urgency to achieve goals. Ability to manage multiple projects and work teams simultaneously, as well as to analyze requirements in detail and identify needs to propose value solutions or process improvements.I am a person committed to my work but also to my personal and professional growth.SKILLS• Demonstrated analytical skills, ability to write high-quality, testable, maintainable and well-documented code • Demonstrated ability to lead a project and develop complex software functionality. • Strong knowledge of technical specifications, workflow development, risk management, and QA. • In-depth background analyzing business requirements and recommending appropriate technologies. • Fluent understanding of project management and software development life cycle (SDLC). • Expert communication, interpersonal, and organizational skills. • Able to effectively communicate with wide range of clients and coworkers • Ability to work independently • Ability to manage the time efficiently and work on multiple projects concurrently • Strong attention to detail • Strong communication skills, both written and verbal
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8 roles
Nora Lilia Ruiz Guerrero work experience
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Service Delivery Manager
Ensuring the proper execution of projects to achieve objectives and provide customers with a high value product, as well as monitoring their performance to achieve internal financial goals. Provide Service Delivery Leaders and team members with the tools and guidance necessary to carry out their tasks and thus promote their professional growth. Definition of career path and implementation of improvements in the process of administration and delivery of projects.Responsible for the operation of the "Power Platforms" and "Support Services" areas as well as the coordination of the different leaders and team members that comprise them. Projects related to different platforms such as O365, Microsoft SharePoint, Microsoft Dynamics, Power APP, Power Automate, Power BI, IT, etc. are included.Participation in the discovery and implementation processes of Intranet's for prestigious educational institutions such as Harvard, Washington State University, Caltech, College of Charleston, UC Berkeley, etc. In addition to participating in projects with companies from different types of industry such as health care, research, non-profit, manufacturing, steel, cement, etc., some of them are Becton Dickinson, Flowserve, Home Depot, DeAcero, Femsa, Gruma, LA Philharmonic, CenterPoint, Springfield Clinic, Community Resources for Justice, Brii Biosciences, etc.
Service Delivery Leader
In my role, I define the project objectives and do the planning of the activities necessary to carry it out. Within the development team, my responsibilities included being a communication channel between the team and the client, making sure that all the requirements meet what was expected by the client as well as delivering a high value product.
Jan 2017 - Aug 2020
Senior Sharepoint Consultant
- Provide internal and external consulting in SharePoint to help companies improve their business processes- Design and implementation of solutions based on SharePoint- Improvement research- Code generation- Making demos- Staff training- Team work cordination- Support to solve complex problems- Project management
Mar 2011 - Aug 2020
Senior Sharepoint Consultant
- Provide internal and external consulting in SharePoint to help companies improve their business processes- Design and implementation of solutions based on SharePoint- Improvement research- Code generation- Making demos- Staff training- Team work cordination- Support to solve complex problems- Project management
Feb 2007 - Feb 2011
Senior Software Engineer Technical Lead
- Analysis and design of web applications- Staff training- Team work cordination
Jan 2008 - Jun 2008
Sep 2006 - Feb 2007
Sep 2005 - Sep 2006
3 education records
Nora Lilia Ruiz Guerrero education
Master Of Business Administration - Mba
Lic. Informática Administrativa
Administrador De La Tecnología Digital
Instituto De Computación Del Norte
FAQ
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What company does Nora Lilia Ruiz Guerrero work for?
Nora Lilia Ruiz Guerrero works for Definity First.
What is Nora Lilia Ruiz Guerrero's role at Definity First?
Nora Lilia Ruiz Guerrero is listed as Service Delivery Manager at Definity First.
Where is Nora Lilia Ruiz Guerrero based?
Nora Lilia Ruiz Guerrero is based in Monterrey, Nuevo León, Mexico while working with Definity First.
What companies has Nora Lilia Ruiz Guerrero worked for?
Nora Lilia Ruiz Guerrero has worked for Definity First, Ti-M, and Getronics.
How can I contact Nora Lilia Ruiz Guerrero?
You can use AeroLeads to view verified contact signals for Nora Lilia Ruiz Guerrero at Definity First, including work email, phone, and LinkedIn data when available.
What schools did Nora Lilia Ruiz Guerrero attend?
Nora Lilia Ruiz Guerrero holds Master Of Business Administration - Mba from Universidad Tecmilenio.
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