Senior Consultant
CurrentDesigning and developing multiple WhatsApp pipelines to send the reminder message and collect feedback from customers about their vehicle performance and service.Helping business stakeholder to run ad hoc campaigns to get the customer sentiments and recover the lost customers.Building master tables in delta lake using history data from transactional systems SQL Server/SAP/SharePoint...etc. to maintain the latest information about vehicles, customers and dealers.Designing and… Show more Designing and developing multiple WhatsApp pipelines to send the reminder message and collect feedback from customers about their vehicle performance and service.Helping business stakeholder to run ad hoc campaigns to get the customer sentiments and recover the lost customers.Building master tables in delta lake using history data from transactional systems SQL Server/SAP/SharePoint...etc. to maintain the latest information about vehicles, customers and dealers.Designing and building scalable data pipelines to collect, process, and store data from various sources, including manufacturing equipment, vehicles, and customer interactions.Managing and maintaining data infrastructure, such as data warehouses, data lakes, and data marts.Ensuring data quality by implementing data cleaning, validation, and standardization processes.Supporting data-driven decision-making by providing actionable insights.Integrating machine learning models into data pipelines and applications.Leveraging data to inform product design and development by analyzing customer feedback, market trends, and performance metrics.Supporting the development of connected vehicles by designing and implementing data-driven features. Show less