Nathan Stromley Email & Phone Number

Chattanooga, Tennessee, United States

Generated 1.4 million in sales with a 98% customer satisfaction rating in my first year as the Samsung certified advisor. Regularly exceeded all monthly sales goals by more than 10%, resulting in being hand selected as the Google experience expert for the 2019 holiday season.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience, leading to a 30% increase in customer satisfaction.

Chattanooga, Tennessee, United States

-Routinely performed applicant interviews, employee evaluations, and employee coaching. -Maintained a high level of standards for employee service and knowledge.-Formed employee schedule and monitored labor cost to be effective with the store.

Uss Frank Cable, Guam

• Implemented and enforced the quality program for the USS Frank Cable calibration laboratory. • Generated an Excel spreadsheet to track and calculate technician quality rating which led to an average of a 10% improvement in all technician ratings. • Established a training procedure to ensure all technicians possessed the appropriate knowledge and skills to function effectively and accurately in the world of ship board calibration. • Conducted hundreds of quality verification inspections on 20 technicians to ensure all TMDE that was returned to the customer were precisely calibrated.

Uss Frank Cable

• Routinely performed NIST traceable calibrations on electronic, physical and dimensional test equipment to include meters, counters, generators, o-scopes, resistance standards, pressure gages, torque, force and temperature.• Demonstrated managerial expertise as a production manager, by coordinating the work flow process of over 1,000 pieces of TMDE between 20 technicians and up to 16 customers to include 10 different submarines and 6 shore based facilities. • Lead technician on numerous on-site voltmeter, ammeter, frequency and wattmeter calibrations on naval submarines and in shore based facilities. • Maintained up to date inventory of over 600 standards to include meter calibrators, oscilloscopes, signal generators, frequency counters, network analyzers/scalers, pressure, and temperature calibration units.• Managed an extensive technical publication library as well as an excel spreadsheet which provided an efficient means of locating technical assistance for multiple calibrations.

Associate Of Science - As, Computer/Information Technology Administration And Management, Magna Cum Laude

General Purpose Electronics Test Equipment Repair And Calibration, Honor Graduate

Intermediate Level Physical/Dimensional Test And Measuring Systems, Honor Graduate

Electronics Technician “A” School

Electronics Technician Apprentice Technical Training

High School

Activities and Societies: JROTC