Data Analyst I
Current• Addressed reporting requests by leveraging PeopleSoft, MS Excel, and Salesforce and ensured timely and quick responses to customers with greater accuracy.• Achieved the best Customer Satisfaction levels and Cycle time during the period.• Designed and implemented a comprehensive dashboard for Exit Survey Data, providing leadership with actionable insights to make informed decisions on retaining top talent.• Identified and capitalized on automation opportunities by leveraging Alteryx and Power platforms, automating recurring reports and processes, resulting in a 15-hour monthly time savings.• Led the development of automating the HR reorg process leveraging Alteryx analytical app.• Leveraged Alteryx to identify inactive reports scheduled via RPA process and to build persona for more than 600 reports.• Provided cross-training for team members, fostering a collaborative environment and contributing to team success.• Engaged in cross-functional collaboration with the Logistics team through an internal Gig-portal, developing Alteryx flows for data cleaning and dashboards to uncover cost-saving opportunities.
