Norbert Schöfberger Email & Phone Number

Austria

TESEDi (TEchnology SErvices Distributor) are the service renewal experts. We help you with everything from creating professional customer service offers to managing agreement renewals. We also proactively support your agreements throughout their entire lifecycle and make it easy for you to handle maintenance contracts across multiple countries. TESEDi, first established in 2005, stands as Europe's pioneer IT service-only distributor with now operations around the globe. Our exclusive focus on sales and renewals of service and maintenance agreements, without offering hardware or software, positions us uniquely. As a neutral and specialized service-only distributor, we provide robust support to partners for enhanced service revenue management. Explore our services for increased renewal rates, revenue, and customer satisfaction. More information on www.tesedi.com

Vienna

Responsible for profitable growth of the Services Business in close collaboration with the global business units and the Geos/Countries. Development of propensity to buy models for customers to support their way to digitalization and consumption models (aaS, hybrid cloud). Transformation of Sales Teams towards new consumption models and expanded portfolio. Direct responsibility for 100HC and indirect > 600. Additional responsibility (till Oct 22) for managing the deal centers & solution hubs in Bucharest, Mexico and Asia. • Achieving order targets and relevant KPI‘s > 100% in each fiscal year • Standardisation of Processes in Solution Hubs & Deal Centers• Implementation of worldwide standardized process for complex opportunity qualification • Growing business in constant currency >5% p.a.• Structural development of the Sales Teams to reduce top talent attrition (<2%)• Voice of the workforce (annual employee satisfaction survey) significant over company average (Focus KPI`s: PLEI (People Leader Effectiveness Index) and EEI (Employee Engagement Index))

Vienna, Austria

Russia was transferred to a new Cluster with start of FY20.Built up HPE GreenLake business (Consumption model, Hybrid Cloud) in DACH countries (Germany, Austria, Switzerland). This covers direct customers and business partners similarily. The combination with the existing portfolio of Advisory and Professional Services plus Managed Services was one of the key triggers for success. Adequate transformation of the Sales Team and Sales enablement have been part of the project.• All targets and KPI’s related to order entry and profitability have been met/over achieved • Employee satisfaction ranked #1 in Geo DACH at all annual surveys • Overachievement of number of new customers for the new GreenLake portfolio

Vienna, Austria

End to end responsibility for profitable Services order business. Focus on the transformation of the Sales Teams from generalists towards specialists. In parallel changed Sales Culture meaning how we achieve goals. In addition the transformation of the CMS (Communication Media Services) Business was managed in H2 2019..• All targets and KPI’s related to order entry and profitability have been met/over achieved • CMS Business moved to new structure without any disruption and met annual targets (orders and profitability) • Employee survey showed positive trend specially in the EEI KPI as a result of Sales Culture activities

Austria - Vienna

MD for the entire austrian HP entity, as of May 2015 Hewlett Packard Enterprise GmbH Austria. Development of the sub starting from medium performance towards top performing country in EMEA - Award as Country of the Year 2015 EMEA. Profitable development of market share with constant achievement of targets above 100%. Set up of employee motivation programs to foster relationship and boosting motivation. Representation of the entity in several communities (AmCham, Internet Offensive, Industry Community). Active coverage of top customers and top business partners. Executed MoC of 3 large programs: HP Split into HP Inc. and Hewlett Packard Enterprise, Spin-Merge of the Outsourcing business and Spin-Off of the Software Business. All changes achieved with keeping high customer and partner satisfaction. • EMEA Country of the Year award 2015 • Ongoing over achievement of targets and KPI’s • 3 major transformations managed without significant disruption

full responsibility for the austrian entity of HP - approx 1000 employees; HP was split in May 2015 into HP Inc (Notebooks, PCs, Displays, Printers and accessories) and Hewlett Packard Enterprise (Datacenter Infrastructure, Services, transformation Solutions)

Managed the Personal Systems Group (PC, Notebooks, Displays). Development of the market with strong integration of the channel business in combination with the direct sales model. Stabilization of the team after difficult internal challenges plus established trust and reliability in the austrian market. • Growth of market shares for PC business from 18% to above 40% within 3 years• Channel business double digit growth cross all customer segments• No top talent attrition • HP Austria Leadership Award

responsibilities during these years: international Midmarket Sales Lead for CEMA plus Austria and Switzerland; Strategic Alliances Mgmt; Sales Manager Enterprise Customers Austria

Vienna

Vienna

Product Mgmt, New Product Intro, Config & Pricing, Supply Chain & Factory Coordination

Austria, Germany, Poland

technical design and full end2end Mgmt of Projects till handover to customer including all documentation