Technical Writer – Lead Documentation Manager, 2020 - 2024Business process owner for creation/maintenance of product documentation.-Developed a new documentation publishing pipeline for technical documentation. -Created an authoring workflow to include cross-team stakeholder review.-Met deadlines and produced high-quality content while adhering to documentation style guides. -Rewrote documentation style guides for consistency with UX designs. -Conducted upfront analysis, developed formal use cases, and appropriate documentation.-Communicated documentation status to stakeholders.-Worked with internal teams to obtain an in-depth understanding of the product and the documentation requirements.Technical Writer, 2018 - 2020-Researched user tasks and how products operate, using interviews and interaction with users in the work environment.-Collaborated in content development to help design, document, provide examples, and be an advocate for the user.-Stayed current on and recommended new technologies as they relate to technical writing development and delivery.Collaboration & Teamwork- Current business process owner for creation/maintenance of product documentation.- Meets deadlines and produces high-quality content while adhering to documentation style guides. - Conducts up front analysis, develops formal use cases, and develops appropriate documentation. - Communicates documentation status to stakeholders. - Works with internal teams to obtain an in-depth understanding of the product and the documentation requirements. - Researched user tasks and how products operate, using interviews and interaction with users in work environment. - Collaborates in content development to help design, document, provide examples and be an advocate for the user.

-Taught an introductory technical writing course.

-Written documentation with the guidance and feedback from engineers and subject matter experts. -Developed content and processes for creating new and converting existing technical documents. -Edited a large volume of documents to meet the new style guide and localization requirements. -Familiar with XML, DITA, Arbortext, XMetal, and Oxygen. -Experience using multiple content management systems such as SDL and Vasont.-Written technical documentation for HP.