Our Corporation own Retail Stores in the metroplex, I Managed this business as a Managing Partner since Jan 2013, in 2015 Business starts generating revenue so I left management and I became a silent partner so I can focuses on what I love to do Which is IT Consulting.

General Manager www.itos-me.comAs a partner and a manager I Founded this company working every single task building one of the best Networking solutions company in the region. Key Responsibilities: Building ITOS’s shares across local market segments and established company leadership and sustain business growth. Develops and executes short and long-term business plans. Produces accurate forecasts. Manages the company assets (people, financial and material). Sourcing vendors and builds great supplier’s data base from all over the world, leads ITOS to have distribution department growth a high income for the company. Build and Leads efforts to identify, secure and retain customers by actively networking with community business, governmental and professional leadership; establishing relationships that enhance the local reputation of ITOS; and ensuring referrals and bid/proposal requests. Drives account management principles and assess potential customers and opportunities. Ensures the development and maintenance of Account Plans. Establishes collaborative relationships across the Region and wider Service Business in order to maximize ITOS performance provide quality customer service. Monitors customer satisfaction and takes action to address satisfaction issues.Some of the references: Damascus University: security solution for 6000 workstation and 200 Servers using Kaspersky endpoint security and Cisco.  Terra Net: an ISP that we build up, hardware and software using IBM servers and Cisco for the active network and security.  Minister of Health: Pilot project for three Hospitals networking and HIMS. Syria Trust Development: building Clustering Solution for the HQ with redundancy for the twelve branches all over Syria Product used, IBM Server and Storages, Cisco Routers and Astaro UTM.

As an AM I was responsible for building trusted customer relationships and helping customers realize Platform Value resulting in long-term sustainable growth. The role added value to Linowave by delivering a well-managed, profitable and growing business produced through relationship excellence and sales excellence practices where the customer views the AM as a trusted advisor. Key drivers include building strong customer / partner relationships, drives more revenue growth, and driving executive level strategies mapped to solving customers’ key business issues.Key Responsibilities : Revenue Growth: was the main task and basically that’s what the account managers do everywhere . Overall strategic planning and deal execution, drive conditions of satisfaction with the customer base. Executive Level Relationships-CXO and decision makers, relationships within IT and Lines of Business. Customer Satisfaction—addressing issues and working on success stories. Business Value delivery. Ensuring customer realizes the value of solution sets based on achieving deployment metrics. This includes partner engagement.

 Inbound lead follow-up and status update through the company CRM system  Outbound prospecting/Lead generation Qualify inbound and outbound leads Schedule product demos for qualified customers  Manage accounts by building and fostering client relationships through personalized contact, understanding of client’s needs, and ability to communicate solution values of products and services Accurately forecast opportunities based upon realistic assessments Meet/exceed assigned revenue goals Support attendance to all field marketing events to include National Conference and all regional trade shows.