-"As the Assistant to the Director of Academic Services at Kigali Independent University, I lead the collection, organization, and analysis of academic data to ensure efficient decision-making. My role involves managing student registrations and admissions while utilizing advanced Excel skills to streamline reporting, data visualization, and performance analysis. This expertise supports the university's strategic goals by providing actionable insights and enhancing the overall academic service operations."

-In my role as the Head of Human Resources at Kigali Independent University, I was responsible for overseeing and managing all HR-related functions across the institution-Oversaw the university's vehicle fleet, ensuring the availability and optimal functioning of all vehicles used for university operations-Managed vehicle allocation and route planning for university staff and students, optimizing transportation needs for academic and administrative purposes-Monitored vehicle-related expenses, including fuel consumption, repairs, and routine maintenance, ensuring cost-efficiency and adherence to budgetary limits.-Coordinated with external service providers for vehicle repairs, parts procurement, and insurance matters.-Ensured all vehicles complied with Rwandan traffic laws, insurance policies, and university safety standards, reducing risks and liabilities.-Led and trained drivers and other personnel in proper vehicle usage, safety protocols, and university policies.-Directed and managed the overall upkeep of university facilities, ensuring that infrastructure, buildings, and equipment remained in optimal condition.-Led a team of technicians and maintenance personnel, coordinating schedules, tasks, and projects to ensure timely and efficient completion of repairs and maintenance work.-Developed and implemented regular inspection schedules to anticipate and address potential issues before they became critical, improving the longevity of university assets.-Controlled and monitored maintenance budgets, authorized purchases of materials, and negotiated contracts with service providers, ensuring cost-effective solutions.-

As the Shop Manager, I was responsible for overseeing daily operations, ensuring high standards of customer service, and optimizing sales performance. My key responsibilities included:Managing staff schedules, training, and performance to maintain smooth workflow and customer satisfaction.Handling cash operations, balancing daily transactions, and ensuring accurate financial reporting.Implementing marketing strategies to increase footfall and maximize revenue.Ensuring compliance with company policies and industry regulations to maintain a secure and reliable betting environment.Conducting stock management and inventory control to prevent shortages and ensure product availability.Resolving customer inquiries and disputes efficiently to enhance customer loyalty and trust in the brand.