• Lead a nationwide (NY, CHI, LA, SJ) Client Success team responsible for managing over $50M in strategic business across both PlaceIQ’s media service and data analytics & measurement products, while ensuring quarterly team MBOs are successfully achieved.• Provide clients with a high level of strategic planning, performance optimizations/recommendations, as well as identify unique insights on their campaign analytics, ultimately driving YoY upsells of nearly 160% and leveraging client retention across new products for future activation.• Develop and implement cross-organizational processes that effectively streamline day-to-day operations and communication between Client Success and related departments aligned with campaign execution.• Responsible for onboarding data licensing partners and scoping projects for specific visitation analyses utilizing PlaceIQ’s LandMark dataset.

Cypriot Young Professionals (CYP) have brought the community together both professionally and socially while at the same time, bringing important Cypriot and Greek causes to the forefront, engaging a new generation of inspiring business leaders and entrepreneurs.As the Young Professionals of the CYPRUS-U.S. Chamber of Commerce (a non-profit membership organization dedicated to promoting trade and investment between Cyprus and the United States), CYP has continued to carry on with its mission of fostering business opportunities and creating closer ties amongst its members and the great business community in the United States.

• Managed the NY Client Services team and responsible for maintaining the hiring pipeline, as well as development of new hire training.• Worked closely with sales to increase quarterly revenue by over 150% through upselling and highly focused customer service.• Consulted and guided Fortune 500 advertisers on the most effective approach to reaching their true audience while driving brand awareness and increasing overall campaign performance.• Facilitated in the growth of the New York office from 6 to 60+ employees as well as contributed to the company’s successful IPO.

• Contributed account management skills to a fast-paced national sales team who had consistently grown revenue by 50% every quarter.• Advised clients on custom sponsorship opportunities including proprietary contextual and behavioral targeting capabilities.• Developed and executed unique marketing and targeting strategies specific to clients’ individual objectives while maintaining efficiency and effectiveness.• Managed and optimized 50+ accounts on a daily basis to increase overall campaign performance, and worked directly with clients to develop and maintain personal relationships and service experiences.

• Developed strategic digital media recommendations for the GlaxoSmithKline account based on specific targets and objectives, while managing and optimizing the performance of campaigns on a weekly basis.• Managed and guided Assistant Planners in creating the most effective digital media plans that generated strong performance without compromising cost efficiency.• Organized billing for all campaigns and assisted in the implementation of a new billing process for the agency.• Researched specific online targets and competitor activity using tools such as ComScore and AdRelevance to develop highly effective media plans.