Nicholas Sheppard Email & Phone Number

England, United Kingdom

Brighton, United Kingdom

OptaNet is an award winning, full service telecommunications and internet service provider based in Brighton, UK and New York, USA. As a full service ISP we provide and install a range of products and services, such as broadband and leased line internet circuits, network design, Wi-Fi deployments, LAN consultancy, CCTV, door entry systems. VoIP telephony, cloud hosting, network security and much, much more. Each project is professionally managed through to completion, with a focus on exceptional customer support, whether our clients are experienced IT professionals or have little technical knowledge.OptaNet is the go-to company in the events industry where a range of digital solutions are required. This includes secure temporary internet, telecoms, audio/visual, CCTV solutions, high density Wi-Fi networks and onsite support. We are trusted by companies such as Microsoft, Ubisoft, Valve Corporation and Telefonica. For more information about our experience in the events industry, please visit www.optanetevents.com Reporting directly to the Managing Director, my responsibilities include all aspects relating to the sales and marketing of the OptaNet range of products and services. Research- Market research- Competitor analysis- Product and price research- Supplier reviewsMarketing- Marketing strategy- Copy writing/copy editing- Content marketing, search engine optimisation- Brand management- Social media strategy- PPC strategy- Advertising - print, social media- Website design and development- Direct mail design and list management - Corporate document design/creationSales- Sales strategy- Client relationships- Project management- Account management - Quotations- Client education

Haywards Heath

Reporting to the company Director, Nicholas is responsible for key client accounts and client acquisition. Responsibilities:- Strategic leadership, management and motivation of the client services team- To ensure the very highest levels of client servicing- Responsible for client growth, profitability and client management best practices.- Build outstanding long-term client relationships.- Drive the growth of existing accounts and help identify and convert new business opportunities- Ensure that client’s business objectives, project deliverables, budgets and schedules are achieved- Strategic, creative and client /brand-centric leadership that culminates in the delivery of stunningly effective creative work.- Work closely with the Head of Digital to improve the level of our Digital offering available to clients and to educate the wider team- To manage and communicate on financial matters within the company

Nicholas joined the User Experience (UX), Design & Production Team in January 2011 from his previous role as iShares EMEA Channel Manager.Nicholas moved to a role focusing on BlackRock and iShares in both the EMEA and APAC regions. This role reported to the Global Director, Head of UX, Design & Production based in Princeton NJ and focused on the strategy, internal development and production of interaction design, visual design and user experience. The aim was to provide a cohesive approach to online assets that were created by the worlds largest asset manager.A Certified Usability Analyst, Nicholas' responsibilities included (but not limited to) - Site redesigns, integrations/migrations, - Team management, hiring and training- Usability studies and client profiling/personas - Video player design- Mobile UX and design- Agency selection and management- Leverage of the iShares and BlackRock online assets, globally

London, United Kingdom

Nicholas joined Barclays Global Investors (now BlackRock) in December 2009As iShares EMEA Channel Manager in the eBusiness Group he was responsible for the online strategy, reporting and management of 37 websites in the EMEA region. Reporting to the Managing Director of International Channel, the role acted as the bridge between the various business units and the in-house development teams, whilst maintaining a global focus.Responsibilities included (but not limited to) - Creating long term digital strategies incorporating challenging measures for success- Liaising with country marketing managers and sales teams to align with company objectives- Initiate client sessions to understand requirements from site users- Site redesigns, integrations/migrations, - Development and ongoing website management- Web strategy, site design and usability, - Content management (multilingual processes and translation memory)- SEO & SEM- Business analysis- DM deployments and tracking/reporting- Site metrics, reporting and analysis- Third party content management.- iShares ETF online expansion throughout EMEA

London, United Kingdom

Before focusing exclusively on iShares Exchange Traded Funds (ETFs), Nicholas was responsible for the management of the European Barclays Global Investors website as well as: DM strategy, design, deployment and analysis, literature design, site redesigns and agency management. A significant amount of this role was focused on building the online iShares strategy in Europe.The remarkable growth of iShares was the major reason for moving from the company site to focus more on the ETF market and the iShares website.

London, United Kingdom