Contract via Raft. See Raft for details.

• Worked in AWS, primarily in GovCloud• Automated work using Python and Bash• Worked closely with security team on compliance enforcement• Designed scripting to perform statistical analysis on tags and find outliers in deployed infrastructure• Participated in on-call rotations• Worked in GovCloud and with the US government and military in high-compliance environments• Managed ticketing and code through Gitlab and helped develop a ticket grooming process

• Built automation for AWS and GCP using a combination of Python, SQL, Terraform, CI/CD, and Bash scripting• Created entire environments in new regions cross-cloud• Brought in new technologies like Apigee, DMS, and Cloud SQL• Documented procedures so that I wasn't the only person who could handle them• Handled on-call work in a complex multi-region, multi-system environment• Worked across time zones with multiple teams

• Worked with multiple companies to automate and modernize their infrastructure • Multiple major cloud providers: AWS, Azure, Google Cloud, and others• Containerized applications and platforms for clients using Kubernetes or Docker Swarm• Worked cross-platform with Terraform to create portable infrastructures that are provider-independent• Helped companies complete the 20% of necessary work that automated away 80% of their problem points• Mentored junior SREs and DevOps engineers on taking over what was built

• Created automation pipelines in AWS linking Lambda, SNS, SQS, DynamoDB and other native technologies• Created Docker pipelines for HPC from existing code, working with Grid Engine • Translated existing work into a containerized infrastructure• Created automated responses to system health events in AWS using Lambda, SNS, and other native technologies• Built HPC production processes using AWS Batch• Modernized existing workflows using Git Flow techniques to allow collaboration

* Managed a Kubernetes-based microservice platform performing Machine Learning tasks on GPU-enabled machines* Built out automation tools and infrastructure around all major cloud providers: AWS, Google Cloud, and Azure* Worked directly with customers on on-premise deployments of the platform to meet compliance needs* Helped design and implement compliance structures in order to reach goals necessary for enterprise customers* Built scripting and automation in several languages, from bash and python to CloudFormation and Terraform* Built and managed CI/CD pipelines to automate testing and deployment of artifacts* Implemented monitoring and alerting systems with Prometheus, Datadog, Pagerduty, and various other tools* Managed Slack integrations of tooling to centralize information in one wll-known location* Built centralized logging using ELK, EFK, Datadog, and various other providers as needs dictated* Designed blue-green deployment process that also enabled hot-swapping of the entire platform when an issue was detected* Ran a Post-Mortem process involving multiple departments to catch defects from production, remediate them, and then put safeguards in place to prevent the failure mode in question

* Architected and maintained cloud infrastructure on AWS* Moved existing platform infrastructure into a Docker microservices architecture* Built automated CI/CD processes using Jenkins, Travis, Docker Cloud, and other tools* Worked with both SQL and NoSQL databases connected in a platform, such as PostgreSQL, Mongo, Redis, and others* Built and maintaned messages clusters using RabbitMQ * Created a process to deploy entire product into new networks on demand* Managed a small Devops team within a larger organization* Drove post mortem process to improve applications and reduce failures* Managed internal IT infrastructure and processes

* Building greenfield systems architecture with a focus on reliability from the ground up* Used Packer to build images for network infrastructure* Built multiple environments with Terraform code entirely from scratch* Used Python scripting to handle dynamic, AWS tag-based self-clustering instances* Built Elasticsearch backbone for Java-based microservices* Connected internal and external networks to make AWS the source-of-truth for all local services* Connected CircleCI and AWS CodeDeploy into a CI/CD pipeline* Migrated to TeamCity for CI/CD when the codebase matured beyond Circle's capabilities* As office foodie, planned catered corporate functions. It's a startup, we wear multiple hats.

• Worked in a combination of Ruby, Powershell, and C# for languages.• Utilized Octopus Deploy for continuous integration, as well as the ELK stack and Datadog for management.• Deployed infrastructure-as-code utilizing Terraform• Wrote scripts to create on-demand infrastructure, to scale existing infrastructure, and to add safeguards around processes• Connected infrastructure scripts to APIs to automate processes for software versioning, deployment, and testing• Acted as a liaison between the ops team and software development

Part of the team migrating several large-scale line-of-business applications to the cloud, both AWS and AzureBrought on to provide expert cross-platform knowledge in Linux and Windows to facilitate movement of hybrid applicationsUsed standard devops tools to automate environments, including Puppet, Ansible, LogicMonitor, AppNeta, etc.Used JIRA ticketing systemWrote several reusable Powershell snippets, including modules for Ansible and scripts to extend LogicMonitor

• Worked as the lead technician for a small consulting firm in RI• Acted as both a technical consultant and a member of the management team for eight technicians• Built virtualized systems using diverse technologies, including VMWare, Citrix and MS Hyper-V, including highly available systems with SAN technology from EMC• Worked cross-platform with Windows (Server and desktop OS) and Mac OS, some Linux/UNIX.• Worked with Amazon’s cloud services to move internal infrastructure offsite, converting several applications to self-managed cloud services.• Implemented and managed installations of Server 2008, Active Directory, Exchange 2003-2010, Windows 7, SQL Server 2000 through 2008• Managed Microsoft partnership, and implemented training plan to recertify all MCPs by renewal date.

• Wrote, edited and playtested game components (board games, card games, and roleplaying games). • Published credits include Dragon Magazine, selected cards from the Warlord CCG, and lead design on the Indiana Historical Society's educational game "The Lincoln Conspiracy”. • Skillset is closely related to technical writing - requires clear communication of complex concepts in ways that are intelligible to those at many comprehension levels.

• Designed, implemented and supported Windows networks for dozens of clients• Traveled to client locations in and around RI to perform tier III break-fix support• Supported and implemented applications include Active Directory, IIS (6 and 7), WMI, Windows SBS systems, Exchange Server 2003 and 2007, SharePoint, TCP/IP based networking and routing, Novell Netware systems, VoIP phones, Quickbooks and other small-to-medium business applications• Configured and installed SonicWall security appliances with NAT• Designed and implemented both traditional systems and heavily virtualized environments

• Hired to build an IT resale department for a company that wanted to move from copier sales into the IT space• Managed internal IT department and helpdesk• Performed in and out-of-house network engineering for a Rhode Island-based technology firm• Administered a Windows Server 2003 network with a mix of XP, Vista and 2000 machines.• Supported entire IT infrastructure and remote support for 30+ users• Traveled to client locations around RI supporting all technology needsInstalled and supported Sharp MFP systems and supporting network and client software

• Administered computer and network systems for a small advertising company• Administered Avaya IP Office phone system, configuring phones via an administration server. Maintained and modified phone configurations, changing extensions, creating and maintaining call groups, and managing Intuity voicemail modules.• Installed and maintained workstations and servers in a mixed Windows environment (NT, 2000, XP, NT Server, 2000 Server, and Server 2003) • Installed and supported Citrix at both client and server level• Other applications installed and supported include VMWare, Windows Server Update Service, AVUS Ad Server, Skype, ICVerify, Asset Keeper, • Administered Avaya IP Office phone system, configuring phones via an administration server. Maintained and modified phone configurations, changing extensions, creating and maintaining call groups, and managing Intuity voicemail modules.• Traveled to support remote users in Nashville, TN

• Installed and supported all new equipment and software in use at Eli Lilly Indianapolis • Used various software packages (Remedy, Sartrac) to track service requests and resolutions • Worked within a team environment and also as the lone computer deployer at a large manufacturing campus. Some supervisory capacity when volume increased. • Performed warranty and break/fix repair on HP, Lenovo, IBM and Toshiba notebooks, desktops, and printers

• Supported, tested and trained others on several different telecoms systems -voicemail, automated dialing, IVRs, fax broadcasting, etc. • Improved systems by suggesting changes that increased efficiency, reduced user error and increased profitability. • Maintained relationships with clients in the U.S. and overseas, esp. London and Hong Kong. • Worked solo more than 90% of the time, with no other employees in the building • Handled recall phone calls for pharmaceutical clients such as Eli Lilly, Pfizer and Merck

• Maintained computer systems--virus control, spyware removal, software installation and repair. • Devised automated receipt and accounting spreadsheets using Microsoft Office software--Excel, Word, etc.--as well as general scripting experience.

• Technical writing/editing for one of the largest and most well known databases of computer-related questions and answers worldwide. • Translated information written by technically-oriented people into a format that others could understand, and wrote answers when needed. • Trained incoming freshmen to use the Indiana University computer systems.