Nesaratnam Sivanoly Email & Phone Number

Colombo, Western Province, Sri Lanka

• Collaborating with cross-functional teams to understand client requirements and design customized solutions using WSO2's platform.• Leading and overseeing the technical aspects of client engagements, including solution architecture, system integration, and troubleshooting.• Conducting product demonstrations, workshops, and training sessions to showcase the capabilities of WSO2's products and assist clients in achieving their business objectives.• Participating in pre-sales activities, including client presentations, proposal development, and solution consulting.• Staying up to date with industry trends, emerging technologies, and WSO2's product offerings to provide expert advice and thought leadership to clients.• Engaging with customers to understand their technical needs, challenges, and goals, and proposing appropriate solutions using WSO2's products and services.• Collaborating with the product management and engineering teams to provide feedback and insights from client engagements to shape future product enhancements and roadmap.• Assisting in the development and maintenance of technical documentation, best practices, and knowledge sharing within the Solutions Engineering team.• Conducting performance optimization and scalability assessments of solutions to ensure optimal performance and customer satisfaction.• Providing technical support and troubleshooting assistance to clients during implementation and post-implementation phases.• Collaborating with the sales and marketing teams to develop and deliver compelling presentations, demos, and case studies that showcase the value of WSO2's solutions.• Participating in industry conferences, events, and webinars as a subject matter expert representing WSO2.• Building and maintaining strong relationships with clients, understanding their business objectives, and identifying opportunities for additional value-added solutions.

Colombo, Western, Sri Lanka

• Leading and managing the technical aspects of client engagements, ensuring successful solution delivery and customer satisfaction.• Collaborating with sales and pre-sales teams to understand client requirements, contribute to solution design, and provide technical expertise during the sales process.• Conducting in-depth analysis of client business processes and technical landscapes to design and architect tailored solutions using WSO2's platform.• Serving as a subject matter expert on WSO2 products, APIs, integration, and identity and access management solutions.• Providing technical leadership and guidance to a team of solutions engineers, fostering their professional growth and ensuring high-quality solution implementations.• Developing and delivering engaging presentations, workshops, and training sessions to educate clients on the benefits and capabilities of WSO2's solutions.• Collaborating with cross-functional teams, including product management and engineering, to provide feedback and insights from client engagements for product enhancements and roadmap planning.• Assisting in the development of proposals, statements of work, and technical documentation to support sales and project delivery.• Conducting performance tuning and optimization of solutions to ensure scalability, reliability, and optimal performance.• Providing technical support and troubleshooting assistance to clients during implementation, integration, and post-implementation phases.• Staying up to date with industry trends, emerging technologies, and competitive landscape to provide strategic insights and thought leadership to clients.• Participating in industry conferences, events, and webinars as a representative of WSO2, showcasing the company's expertise and thought leadership.• Building and maintaining strong relationships with key stakeholders, including C-level executives, IT architects, and developers, to understand their business goals and align solutions accordingly.

302 Galle Rd, Colombo 00400

• Contributing to smooth business operations.• Take up the responsibility of the entire Project.• Carefully analyze the project and rectify the errors found early in the process.• Understand the technical limitations among the juniors and implement contingent plans to streamline the project releases• Obtains customer feedback, act on it and close the communication loop with the originator.• Review the process of analysis in order to fulfill the requirement of system-wide.• Developing the detailed design structure after understanding the requirements and the design. • Affectively circulate information to junior developers • Implementing the best practices and coding standards of the project.• Reporting all the weekly tasks in the form of accurate and detailed reports to the project managers• Conduct testing and integration testing for the entire system.• Active participation on code reviews and other teams demos on work done • Working on identifying the project risk and planning mitigation action with the Project Managers at the project level.• Assist and guide the Project Lead/Project Manager/Business Analyst in project coordination.• Ensure that the Team is working within the listed procedures.• Work on constantly increasing the productivity of the team • Constantly motivate and reassure the team to give their best, especially during the time when they are pressurized with high targets.• Creates and implements a short and long-term strategy in terms of technological growth• Play an efficient role of a scrum master

2Nd Floor, Pyxle Business Centre No 98, Havelock Road,, Colombo 5

• Directing software programming initiatives with the team to effectively start off the project • Assisting juniors with complex Development issue• Communicating key project data to team members.• Creating innovative solutions to meet the technical needs.• Working closely with clients and cross-functional teams to communicate project statuses and proposals.• Quick responses to customers and allocating the right team member to obtain a quick fix for an issue in the beta test phrase• Shaping the project to cater to existing and potential needs• Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems.• Monitoring system performance and security vulnerabilities• Developing and executing project plans.• Overseeing the development of documentation• Applying best practices and standard operating procedures.• Testing new software and fixing bugs.

2Nd Floor, Pyxle Business Centre No 98, Havelock Road,, Colombo 5

• Gather requirements and clear doubts in the development phase with the stakeholders• Disseminate Information received from client call to the team in a timely manner• Test the application for Quality scalability and Maintenance• Develop comprehensive application testing procedures• Use the best approaches to fix defects and communicate with the team and stakeholders• Update existing applications to meet the security and functionality standards• Implement testing tools that monitor the ongoing performance• Assist in updating application development policies to ensure that all future applications meet the latest technical requirements• Update knowledge of new and emerging industry trends and technology

2Nd Floor, Pyxle Business Centre No 98, Havelock Road,, Colombo 5

• Communicate with clients and the development team to gather information• Adhere to requirement matrix so all the project features are implemented• Develop software solutions to meet the requirements finding the best technical solutions to build efficient software• Develop comprehensive application testing procedures• Deploying systems• Troubleshooting any issues that arise in deployment and help in efficient and smooth deployment• Upgrade system to cater to new development and maintenance requirements

Bsc. It, Information Technology, First Class

Diploma Of Education, Hardware Technology, First Class

Mathematics

Education record