•Served as a bridge between the stake holders/management and the employees; provide strategic HR Advise, recommendations and suggestions to the stake holders in HR and Operational Matters as and when required.•Managed the HR Operations across the region (UAE, Oman and Qatar) for more than 1000+ employees and led the Team of HR Professionals.•Provide HR support/advise to the department managers on various aspects of employee relations and legal affairs.•Monitoring and controlling the HR expenses.•HR policies across the company for legal compliance.•Manpower budget and planning.•Talent Acquisition.•Employee On-boarding and Induction.•Review and issue the job description to the employees.•Performance Management - KPI Implementation and Monitoring.•Compensation and Benefits Structure•Oversee the PRO activities and monthly visa/labour card/Emirates ID renewal, renewal of Trade License, Membership Certificate for Chamber, Immigration Cards, Trade mark registration •Employee Separation Process, Exit Interview.•Attendance Monitoring, Absenteeism, Over Time Calculation•Payroll Process Management.•Oversee the employee leave entitlement, air ticket and leave salary.•Maintain the leave salary and gratuity provision for the employees.•Oversee, ensure and identify the training needs, develop effective training programs and training calendar in conjunction with the other departments in the company.•Employee grievances / conflicts.•Responsible for attending the Internal and External Audits – HR & ISO Audits •Oversee the staff and the worker accommodations of the company.•Medical Insurance, Life Insurance and Workmen compensation policies with the insurance providers.•Employee Engagement Activities and Employee Welfare Activities.•Organized and actively participated in the Corporate Social Responsibility Activities.•MIS Reporting / HR Dashboard Report•Fleet Management•Oversee the travel arrangements & hotel booking for staff and guests of the company.

•Manage HR & Admin Team.•Provide HR support/advise to the department managers on various aspects of employee relations and legal affairs.•Developed, implemented & maintained HR Policies & Procedures manual, Employee Handbook for the organization and responsible for revision.•Identify the staffing requirements to meet the goals and objectives of the organization by liaising with the Department Managers and General Managers.•Source, Screen, Interview, Shortlist, Finalise and issue the offer letter to the candidates.•Conduct initial screening of the candidates and shortlist the potential candidates to the department head for further round of interviews; Issue the offer letter for the selected candidates.•Oversee the pre and post joining formalities•Employee Induction.•Prepared and issued the job description; revise the job descriptions and competency matrix whenever required.•Oversee the employee separation process; final settlement, visa cancellation and other exit formalities.•Conduct exit interviews.•Developed and implemented the grading structure for the organization. •Initiate and conduct the Performance Appraisal (KPI Based) on a yearly basis. •Identifying the training needs and developing effective training programs.•Attending to the employee grievances and solving their issues.•Conducting investigations in the employee issues such as disobedience of the employees, fighting, breach of company policies etc. and recommending serious punishments for the employees based on the UAE Labour Law.•Monitoring absenteeism of workers on a monthly basis.•Responsible for attending the Internal and External Audits – Financial & ISO Audits and take necessary actions to close the non-conformities.•Oversee the medical insurance claims.•Oversee the personnel file management.•Organized various Events.•MIS Reports

•Manage HR Team.•Provide HR support/advise to the department managers on various aspects of employee relations and legal affairs.•Developed, implemented & maintained HR Policies & Procedures manual, Employee Handbook for the organization and responsible for revision.•Identify the staffing requirements to meet the goals and objectives of the organization by liaising with the Department Managers and General Managers.•Source, Screen, Interview, Shortlist, Finalise and issue the offer letter to the candidates.•Conduct initial screening of the candidates and shortlist the potential candidates to the department head for further round of interviews; Issue the offer letter for the selected candidates.•Oversee the pre and post joining formalities.•Employee Induction.•Prepared and issued the job description; revise the job descriptions and competency matrix whenever required.•Oversee the employee separation process; final settlement, visa cancellation and other exit formalities.•Conduct exit interviews.•Developed and implemented the grading structure for the organization. •Initiate and conduct the Performance Appraisal (KPI Based) on a yearly basis. •Identifying the training needs and developing effective training programs.•Appointing and monitoring external training organization for specialist training courses based on the organizational requirements.•Attending to the employee grievances and solving their issues.•Conducting investigations in the employee issues such as disobedience of the employees, fighting, breach of company policies etc. and recommending serious punishments for the employees based on the UAE Labour Law.•Monitoring absenteeism of workers on a monthly basis.•Responsible for attending the Internal and External Audits – Financial & ISO Audits and take necessary actions to close the non-conformities.•Oversee the medical insurance claims.•Oversee the personnel file management.•Organized various Events.•MIS Reports

•Ensuring the smooth running of HR department by coordinating with all departments and providing necessary assistance.•Reengineered the Organization Chart.•Conducted Job Analysis to prepare the job descriptions (Key Responsibility Area) and Key Performance Indicators.•Streamlined and developed the process flow chart for the organization.•Developed and implemented a grading structure.•Developed and implemented policies & procedures manual.•Identify the staffing requirements to meet the goals and objectives of the organization.•Source candidates through various channels of recruitment •Conduct initial screening of the candidates and shortlist the potential candidates.•Issue the offer letter to the successful candidate.•Make necessary arrangements for the pre and post joining formalities.•Organized and conducted orientation sessions for all the new employees.•Negotiating and sourcing the manpower from the Manpower Supply companies.•Developed and implemented exit interviews process in the organization.•Developed and implemented the Performance Appraisal forms.•Identifying the training needs and developing effective training programs.•Prepare the yearly/monthly training calendars.•Appointing and monitoring external training organization for specialist training courses.•Representing the HR Department in the implementation of ISO 22000:2005(Food Safety Management System) & HACCP in the organization.•Attending to the employee grievances.•Conducting investigations in the employee issues and recommending serious punishments for the employees based on the UAE Labour Law.•Developed various forms such as Leave Application, Passport Withdrawal, Credit Application form, Requisition Forms, LPO template, Dashboard Reports etc.•Preparing and updating the HR Dashboard Report to the Management on a monthly basis.•Preparing and submitting the weekly and monthly reports to the Management.Event Management

•Handled the insurance portfolio of the organization.•Adding/ deleting the employees from the medical insurance.•Negotiate with the insurance companies for the various insurances of the organization.•Handled the renewal process of the insurances. •Liaised with the insurance company to obtain the claims submitted by the individual employees.•Obtaining travel insurance for the employees as and when required.•Maintained a record of all the insurance details of the organization.

•Computation & submission of monthly payroll to Head Office.•Attend to staff benefit and entitlement issues.•Submission of the Monthly Staff Data and other related reports to Head Office.•Monitored the visa application, labor card renewals etc in co-ordination with PRO.• Involved in the recruitment process from Sourcing, Screening, Short listing and conducting interviews.• Prepared Offer Letters, Conducted Inductions.• Involved in the policy making decisions for the company.• Liaised with insurance agent & insurance companies for renewal of existing policies & buying of new policies.• Arranged Travel Insurance for the employees as and when required.• To put up the insurance claim & follow up for the claims settlements.• Liaised with the property owner / real estate agent for lease contract for staff apartments/office premises etc.• Liaised with Head Office for approval of tenancy contract renewal.• Monitored vehicle registration renewal in co-ordination with PRO.• Monitored the renewal of Trade License, Membership Certificate for Chamber, Immigration Cards etc.• Monitored the Telephone/Mobile records, roaming deposits and its refund.• Liaised with Singapore Head Office for several requirements related to Insurance, Travel & IT.• Handled the travel arrangements & hotel booking for staff.• Maintained other office equipments such as CCTV, PABX, Photocopiers, Fax Machines etc.• Maintained the networking, accounting software MAX+, UBS and other software which are used.• Liaised with Vendors & Head Office IT Department for purchase of hardware & software.• Maintained the E-mail System, liaising with Internet Service Provider & Head Office for coping with any sort of email problem, Firewall System etc.• Maintenance of office equipment and liaise with service contractors for maintenance purpose.• Responsible for daily backup and update the SQL Database and the servers.