Nsofwa Chipasha Email & Phone Number

Basingstoke, Gb

Responsibilities• Provide advice, guidance and support to Directors, Managers and staff on all aspects of HR policies generally, ensuring an objective, professional and confidential service. Thus, ensuring that staff carry out their duties in accordance with Trust policy, employment Law and ACAS guidelines. • Advise and support managers on the identification and handling of issues relating to poor performance and capability and in dealing with capability, disciplinary, and grievance investigations, to ensure that such investigations are conducted fairly and equitably. Attend meetings as necessary.• Advise and support managers on the implementation of the Trusts grievance and dignity at work procedure.• Support managers in the control of sickness absence and in ill-health reviews in collaboration with the Occupational Health Department and in line with the Trust’s sickness management policies. This may include making reasonable adjustments, seeking suitable alternative employment or making proposals to terminate employment on health grounds.• Attend and participate in selection interviews and assessment days ensuring that professional advice is provided, and that objective and fair selection takes place, taking proactive steps to address/avoid any potential direct/indirect discrimination during the recruitment process.• Provide advice to managers and staff on terms and conditions of service, liaising closely with payroll and workforce teams.• Support good employee relations by communicating with and involving staff side as appropriate and maintaining contact with key managers to enable a more proactive approach to HR support.

Responsibilities• To act as first point of contact for Divisional Leads, Clinicians and Managers offering advice on all aspects of recruitment. • Advise all managers regarding the recruitment process and the most efficient and effective way of allocating candidates into different wards.• Co-ordinate and manage the placement of recruitment advertisements for Divisions and closely liaise with the recruitment advertising agency in the placing of adverts.• Set up and support interview panels for all posts within the Trust in an advisory capacity.• Advice to managers on pay scales and contractual arrangements for staff.• Raise contracts, calculate and/or check starting salaries and annual leave entitlements for contracts of employment and ensure they are accurate according to Terms and Conditions of Service and Trust Policy.• Work to departmental KPI’s and report on own progress against these when requested.• Ensure all data records (manual and electronic) are maintained, accurate and comply with audit standards.

Hampshie

• Work with the Business Partners to contribute to the work of the Employment Relations team• Providing general HR advise • Take ownership of employment relations queries to completion.• First point of contact for the ER team • Lead on allocated cases, provide advice to both staff and managers whilst observing confidentiality• Taken ownership of allocated cases and seen them through to completion• Improved and taken ownership of the monthly starters and leavers reports • Being a part of the reverse mentorship program, which enabled me to contribute to the culture awareness and change within the Trust • Ensure completeness and accuracy of documentation.• Reviewed and updated policies in line with employment legislation

Hampsh

Being the initial point of contact for advice, guidance, and support on all aspects of electronic rostering/resourcing (Health Roster & Employee Online Portal) to staff members across the Trust.Duties include:• Communicate and liaise with staff of all levels across all sites of the company • Face to face and telephone resourcing support provided to all employee • Ensure online training to all staff members were allocated• Providing administrative and resourcing support to both temporary and permanent staffing • Ensure resource that all teams are fully staffed• Work in collaboration with external providers as at when required. • Collating and distributing data to stakeholders across the Trust.

West Sussex, United Kingdom, United Kingdom

• Managed and coordinated the distributing of information within the office• General management of an office• Taking and processing orders • Taking payments and giving refunds • Problem solving for customer and giving them product advice• Answering customers' queries via email and telephone• Handling complaints • Ensuring all clients and staff information are up to date on the HIRS

London, United Kingdom

As HR Intern, my job was to provide quality HR compliance and administrative support to the HR team and clients. My duties/respnosiblities included the following.• General HR administration such as writing letters, emailing, making and taking calls, filling and prepare Word, Excel and PowerPoint documents• Checking shift records and resolving inaccuracy • Maintain employee records • KPI weekly reports • Assisting with payroll – keeping track of probation, pay increases, sickness, over time and change of personal details.• Payroll related advising• Working with the finance department on payroll related issues such as starters, leavers,sickness and probations.

Lusaka Zambia

Planning, developing and implementing PR strategies. Establish, develop and maintain positive business and customer relations. Organising events including exhibitions and executive presentations. Developing reports for senior managers and market research. Liaising with and responding to media, and client queries. Invoicing, quotation and detailed expense reports.Achievements include:• Identified and introduced door to door sales and customer services- physical visits to commercial and domestic clients to offer after sales services like repairs and replacements • Implemented advertising and marketing strategies such as in farmer’s magazine and exhibitions• Successfully overseeing the application of tenders. Managing each department tasks towards the completion of the application.• Project costings and keeping record of every project and client books. Reviewing client’s satisfaction and complaints. Invoicing and created detailed expense reports and requests for capital expenditure• Led workshops in different parts of the country which in turn brought 1/3 of the company’s current clients • Market research which allowed for the company to move forward in the most profitable areas of industry/business

Worthing

• Providing comprehensive support across the business within reception, administration and research areas• Successfully managing incoming telephone calls, routing to correct recipient or taking messages as appropriate • Accountable for a range of general office administration including data entry and filing ensuring accuracy at all times • Responsible for conducting seminars and meetings to build and manage robust relationships with internal and external colleagues• Personally accountable for maintaining company information and completing complex research projects in support of company objectives• Applying for funding from the government and different organisations.• Making and attending to referrals• Creating and manage relationships with people inside and outside the firm

Msc International Human Resource Management, Business And Law

Management Research Report - Learning and Development in SME's: Influences and Best Practice Models.

Business Management, Business And Law

One year study programme to 'top up' HND to Degree Dissertation - Impact Of The Recession On Charity Organisations.