Paul Nsofwa Email & Phone Number

Zambia

Luanshya, Copperbelt Province, Zambia

• Handled lectures, preparation and marking of assessments for students.• Developed a strong rapport with students and responded to learner needs.• Implemented effective Pedagogical and Andragogical approaches.• Subjects: Introduction to Accounting, Statistics and Business Mathematics.

Kitwe, Copperbelt Province, Zambia

Responsible for cross selling the SANIKA CASH PLAN- LIFE POLICY-Presenting the products and services to the customers. -Identifying the potential customers via cold calling. -Working in collaboration with the team members. -Meeting the monthly sales goals and expectations.-Building a positive relationship with the customers. -Making sure to provide excellent customer service and customer satisfaction. -Preparing monthly sales reports and presenting them to the higher management.

Lusaka Main Branch.

CIC - Payment Operations (January 2019)- Processing of inward cheques and harmonizing the referral process between Clearing Department, Retail & Corporate Banking and Credit Department.- Encashment against uncleared effects, Collection of referral charges as well as penalties on R/D cheques.- Preparation of the credit reference bureau report - Download of inward files from Sybrin (ach client – local CIC) machine update the clients’ accounts.- Reconciliation of the unpaid clearance account, cheque interbank clearing account and suspense accounts ensuring no items are above set life span.- Ensure that the bank is not exposed due to control lapses / delays in terms of Technical verification of cheques, prompt processing of YUFIGS, unpaying items, responding to queries urgently. Generally ensuring departmental procedures and controls are adhered to.- Attended In-House Training on Operational Risk Management.Foreign Operations/International Banking (June 2015 – Dec 2018)- International Trade services and Finance.- Processing of Local and Foreign Bills Of Negotiation.- Electronic SWIFT Payments.- CITI Direct.- Prepare and submit reports as per management request.Front Office (Jan 2014-May 2015)- Branch Operations. - Customer service.- Attended In-House Anti-Money laundering policy and Customer service training seminars.

City Campus, Buyantanshi Rd.

- Public Relations (ABMA), Human Resources Management (ABMA, ABE) and Accountant in Business (ACCA).- Responsible for handling lectures, preparation and marking of tests and quizzes, assignments and assessment’s.- Successfully produced course hand-outs and notes for various public relations topics under ABMA.