Accomplished Senior Software Developer with 9 years of experience in Cisco application development, testing, implementation, troubleshooting, bugs fixing, maintaining and Integration to the existing applications.Sound Knowledge in Java.Experience in Cisco IVR application development using Java and Call Studio IDE.Experience in Cisco ICM Scripting.Design the application and implementing the project into the DEV/UAT and PRODUCTION environment as well as end-to-end testing (Unit testing/Integration testing) of the project Worked remotely to implement the project.Experience in Web Service and Database Integrations using Java.Proficient in supporting project deliverables and maintaining releases.Ability to adapt quickly to new environments and technologies.Ability to work in a team environment, along with an ability to manage one's own task and deliver on goals.
Ttec Digital, Wfh
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Senior DeveloperTtec Digital, Wfh Nov 2021 - PresentCoimbatore, Tamil Nadu, IndiaDeveloped CVP IVR application for various Projects using Cisco Call Studio IDE for integration and implementation across enterprise.Developed Java programs for various Projects using Eclipse IDE.Supported the functional Logic of the application as well as including successful implementation of the Project with testing.Sound experience in CVP IVR migration from 11.6 to 12.6Monitored ongoing operation of assigned programs and responded to problems by diagnosing and correcting logic and coding errors.Acting as Architect to migrate CVP & Java code from existing old system into new upgraded system.Updated old code bases to modern development standards, improving functionality.Translated customer requirements into written use cases.Trained and supported new team members to fulfil the project tasks.
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Technical LeadCognizant Technology Solutions Feb 2018 - Nov 2021Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.Prepared client requirement into Visio document for IVR applications.Learned Cisco ICM scripting and implemented the knowledge in the projects.Done multiple changes in the existing project within timeline and without any issue.Have basic knowledge and experience in MS SQL database.Played as a good team member also trained newcomers in the team.Prepared Knowledge Base documents.
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Senior EngineerServion Global Solutions Apr 2014 - Dec 2017Developed Java programs for various Projects using Eclipse IDE and Integrated in IVR applications.Learned & Implemented Cisco IVR related projects as a team member.Supported various projects by bug fixing, change and addition of code.Created semi-automated application using Java as executable file for frequently used process in one of our client projects. It reduced the enormous efforts of employee work and time.
Soundar Rajan N Education Details
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Kln College Of EngineeringComputer Application -
Computer Science
Frequently Asked Questions about Soundar Rajan N
What company does Soundar Rajan N work for?
Soundar Rajan N works for Ttec Digital, Wfh
What is Soundar Rajan N's role at the current company?
Soundar Rajan N's current role is IVR Developer.
What schools did Soundar Rajan N attend?
Soundar Rajan N attended Kln College Of Engineering, Kln College Of Engineering, Madurai, India.
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