Nicholas Porter Email & Phone Number

Responsible for resolving IT hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures to ensure appropriate function of hardware, software or system functional specifications. Analyzes, troubleshoots and resolves issues with IT infrastructure including user systems, servers, storage and.

Maintain network security by controlling domain access Reimage devices to keep within compliance regulations Replace damaged or outdated switches Assist in multi million dollar asset management audits Monitor remedy for any escalated tickets from SPOC help desk and resolve them locally Varies day to day IT tasks

Maintain network security by controlling domain access Reimage devices to keep within compliance rules Assist users with set up of new TSA Iphones Ensure all switches, routers and servers are up and running without issue Monitor remedy for any escalated tickets from SPOC help desk and resolve them locally Field any day to day issue that local users at the.

Responsible as team lead of five individuals. Assign and divide tasks as appropriateAccountable for locations which includes DHS/TSA offices and airports within the entire South East RegionChange team tasks as priorities shift to meet client deadlines. Monitor team’s progress to ensure we are progressing on schedule to meet goals.Work with local IT.

Manage and coordinate on board training small groups of technicians (3-6) Apply knowledge of technical, analytical skills to ensure the confidentiality, integrity, and availability of all information systems assets and enforce compliance with Department of Defense policies, procedures, contractual, and regulatory requirements.Implement security measures.

San Antonio, Texas Area

As a Financial Foundations Associate, I have the pleasure of Facilitating the financial security of our membership and their families, handling basic billing and policy inquiries focusing on USAA “1st call Resolution” philosophy and identifying needs based on member life events and provide solutions utilizing relationship sales techniques

Maintain passwords, data integrity and file system security of the AFNET(Air Force Network) environments Provide prompt and courteous customer service to all AFNET users and Military members Provide end-user, Client Support Admin (CSA) and Network Computer Center (NCC) support Create, modify, and delete objects in Active Directory Assign user rights as.

227 Madison Street, New York, NY 10002

Responded to and closed help desk tickets using BMC Remedy IT Service Management Suite Assisted departmental staff in various areas focusing on PC maintenance throughout the hospitalCreated and installed client OS images using systematic ghost, delivered and installed PCs and peripheral equipment. Created domains and added users via active directory.