Nick Richmond Email & Phone Number

Atlanta, GA, US

• Real Estate Data & Analytics
• Increased loan portfolio performance through automated solutions using Tableau dashboards, data extracts, and ETL processes to support the Marketing, Originations, and Servicing teams within Real Estate.
• Enhanced Risk Management/Compliance through the development of automated controls to proactively identify data issues to prevent account remediation.
• Decreased Pre-Qualification to Application lead time through the development of tableau dashboards and analytics that provided insights into Loan Officer and RE Agent communications and how they influence performance.

• Life & Specialty Services
• Developed over 50 production scripts that pull and transform data from relational databases and Hive into Tableau dashboards to support decision making by multiple lines of business.
• Supported ad-hoc and recurring analytic request using machine learning models and visualizations to discover insights for Digital Account Opening market segments and Bankruptcy reporting teams.
• Designed a data model for Hive schema for Bankruptcy data that optimized data extraction performance while combining frequently used data elements into tables to minimize code.
• Constructed recurring automated ETL scripts that clean and transform data from various data sources into a format to support subsequent reporting and analytics efforts.

• Wealth & Investment Management
• Develop code scripts utilizing SAS and SQL that feed into tableau dashboards that are hosted online for business partners to utilize in decision making.
• Developed and manage automated Tableau dashboards that monitor customer accounts to ensure advisers are maintaining proper asset class allocations for portfolio investment objectives
• Identify investment account exposure to possible adverse market events through thorough data mining of multiple large disparate data sources utilizing Teradata, SAS, SQL, and DB2

• Develop and maintain predictive models (Capacity, Simulation, and Staffing). Models are to identify bottlenecks and optimize the allocation of factory resources to meet customer schedules amid ever changing factory.
• Conduct ad-hoc Statistical and Data Analysis drawing meaningful conclusions from large disparate data sets regarding operations data to identify trends and drive decision making.
• Identify and drive Process Improvements leading to decreases in operating cost and manufacturing hours and increases in quality and on-time delivery utilizing Lean and Six Sigma tools and methods.
• Serve as Project Manager on Capital and Facility projects creating schedules, identifying milestones and deliverables, estimating resources, monitoring progress, and reporting to senior leadership.

Chandler, AZ

• Developed and implemented training materials for newly introduced applications for NPI, Agile SCRUM, ServiceNow, and ITIL framework.
• Performed process mapping and business requirements gathering to identify stakeholder needs for new applications to increase user acceptance rate.
• Conducted data analysis/cleanup along with testing and validation of legacy databases to ensure consistency and eliminate inefficiencies to enhance data performance.
• Validated and verified historical NPI and NTI data prior to data migration into new project management applications from multiple business units.
• Selected to have my internship extended based upon on merit up until the company merged with NXP Semiconductors.

Tempe, AZ

• Assisted students and provided guidance to student for understanding of course content and projects.
• Evaluated exams and managed all correspondence of the on line Blackboard application for the following courses.
• COURSES: IEE 458 Project Management, IEE 431 Engineering Administration, IEE 412/512 Financial Engineering. IEE 556 Systems Engineering, and IEE369 Work Analysis & Design.

Tempe, AZ

• Provided specialized 1 on 1 coaching to incoming freshman on everything from identifying and setting goals to forming study habits.
• Consistently ranked among the top performing coaches in number of coaching appointments scheduled, percentage of students showing up for appointments, return visits and student outreach.

San Jose, CA

• Developed and created a robust analytical model driven by customer data to assess the risk associated with sole source component parts for all Cisco products based upon revenue.
• Interviewed stakeholders & SMEs to determine tool requirements for feasibility and variable selection.
• Implemented and trained supplier quality engineers, commodity managers, product engineers and product quality engineers on application of tool and data mining procedure.
• Created training documentation as well as detailed instructions on reproducing the tool every quarter to ensure sustainability.

Phoenix, Arizona Area

• Led a team performing a thorough analysis of the integration of a high volume prescription refilling machine into the mail order fulfillment process.
• Determined the probability that a patient will choose to refill their prescription through Banner by using historical data, mathematical models, and literature review.
• Created forecasting models as well as simulation models using Arena to model the process for the expected future increase in demand.
• Provided staffing models to best allocate resources to the new process based upon labor cost as well as worker and machine utilization for different levels of demand.

Tolleson, AZ

• Optimized preventive maintenance procedures (weekly, monthly, quarterly, annually) for labeler units resulting in an increase of 3 efficiency points, resulting in $80,000 annual savings at the Tolleson facility.
• Distributed weekly and monthly PMs to Gatorade facilities nationally for use on other manufacturing lines.
• Identified and completed a project to create/update 32 bills of materials (over 2000 parts) for production machinery throughout the facility ($60,000 annual savings).
• Conducted cost/feasibility analysis of introducing predictive maintenance technologies into the facility in the future.

Master Of Science (M.S.), Industrial Engineering / Operations Research

B.S.E. Industrial Engineering, Industrial Engineering / Operations Research